At a Glance
- Tasks: Configure and optimise Jira Service Management for effective service solutions.
- Company: Join a dynamic team focused on innovative service improvement.
- Benefits: Competitive daily rate, fully remote work, and potential contract extension.
- Other info: Must have active UK Security Clearance for this role.
- Why this job: Make a real impact by enhancing operational processes and enabling teams.
- Qualifications: Experience with Jira Service Management and strong technical skills required.
We are seeking an experienced Atlassian JSM Administrator/Engineer to support the configuration, optimisation, and ongoing improvement of a Jira Service Management Cloud platform. This role is ideal for someone who enjoys building effective service solutions, improving operational processes, and enabling teams through smart platform configuration, automation, and strong governance. You will be responsible for ensuring the JSM environment is reliable, scalable, and aligned with best practices while helping teams get the maximum value from the platform. This role requires UK Security Clearance and can be performed fully remotely.
Key Responsibilities
- Configure and maintain Jira Service Management projects, workflows, and request types.
- Design and implement automation rules to streamline service delivery and reduce manual effort.
- Manage users, groups, roles, and permissions.
- Maintain and support integrations.
Jira Service Management (JSM) Administrator/Engineer employer: CPS Group (UK) Ltd
As a fully remote employer, we offer an exceptional work culture that prioritises flexibility and work-life balance, making it ideal for professionals seeking meaningful engagement in their roles. Our commitment to employee growth is evident through continuous learning opportunities and a collaborative environment where innovative ideas are encouraged. Join us to be part of a dynamic team that values your expertise in Jira Service Management while providing the autonomy to excel in your career.
