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For Companies At a Glance
- Tasks: Provide hands-on IT support and maintain systems for a smooth operation.
- Company: Join a dynamic team in Central Bristol focused on IT infrastructure.
- Benefits: Enjoy a competitive salary and the chance to work in a supportive environment.
- Why this job: Be at the heart of the organisation, making a real impact on daily operations.
- Qualifications: IT degree or equivalent experience with at least 6 months in IT support.
- Other info: This role is fully on-site, perfect for those who thrive in a collaborative setting.
The predicted salary is between 24000 - 32000 £ per year.
Overview
IT Infrastructure Technician
Location: Central Bristol (Fully On-Site)
Salary: Up to £28,000 p/annum
CPS Group are supporting a client in Central Bristol who are looking for an IT Infrastructure Technician to join their team. This is a hands-on role where you\’ll provide day-to-day IT support across the business, implement solutions, and ensure systems and infrastructure run smoothly.
The IT team is at the heart of the organisation, enabling departments to work effectively and securely. From maintaining infrastructure to helping colleagues with everyday IT needs, you\\\’ll play a key role in keeping the business connected and operational.
Responsibilities
- Install and configure software, hardware, and equipment
- Provide IT support to staff in person, by phone, and via email
- Troubleshoot hardware, software, and network issues
- Prioritise and manage open support tickets
- Maintain and support communication and network infrastructure
- Produce documentation, reports, and guides to support IT processes
- Manage compliance tasks, including Cyber Essentials certification
Skills & Experience
- IT degree or equivalent qualification/experience
- At least 6 months\\\\\’ experience in a fast-paced IT support/helpdesk role
- Strong technical skills and knowledge of IT systems and infrastructure
- Clear and confident communicator with strong relationship-building skills
- Proactive and adaptable, with a problem-solving mindset
If you\\\’re interested in this opportunity, please send your CV to Sam John at (see below) to arrange a confidential conversation.
By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
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IT Technician employer: CPS Group (UK) Ltd
Contact Detail:
CPS Group (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the specific IT systems and infrastructure used by the company. Research common tools and technologies in use, as this will help you speak confidently about your relevant experience during any discussions.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully troubleshot IT issues. Having specific examples ready will demonstrate your problem-solving skills and hands-on experience, which are crucial for this role.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions. Since the role involves supporting staff, emphasising your ability to explain technical concepts in simple terms can set you apart from other candidates.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and infrastructure. Emphasise any hands-on roles you've had, particularly those involving troubleshooting and managing support tickets.
Craft a Strong Cover Letter: Write a cover letter that showcases your technical skills and problem-solving mindset. Mention specific experiences where you successfully resolved IT issues or improved processes.
Highlight Communication Skills: Since the role requires clear communication with staff, include examples of how you've effectively communicated technical information to non-technical colleagues in your application.
Showcase Relevant Qualifications: If you have an IT degree or equivalent qualifications, make sure these are prominently displayed in your application. Also, mention any certifications related to Cyber Essentials or IT compliance.
How to prepare for a job interview at CPS Group (UK) Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your technical knowledge and experience in detail. Highlight specific IT systems and infrastructure you have worked with, and be ready to answer technical questions or even troubleshoot a hypothetical issue during the interview.
✨Demonstrate Problem-Solving Abilities
Employers are looking for candidates who can think on their feet. Prepare examples of past challenges you've faced in IT support and how you resolved them. This will showcase your proactive and adaptable mindset.
✨Communicate Clearly
As a key communicator in the role, practice articulating your thoughts clearly and confidently. Use simple language when explaining technical concepts, as you may need to assist non-technical staff during your job.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the types of projects you'll be working on, and how success is measured in the role. This shows your genuine interest in the position.