At a Glance
- Tasks: Configure and optimise Jira Service Management for effective service solutions.
- Company: Join a forward-thinking tech company focused on innovation.
- Benefits: Competitive daily rate, fully remote work, and potential contract extension.
- Other info: Must have active SC Clearance; enjoy a dynamic and supportive work environment.
- Why this job: Make a real impact by improving operational processes and enabling teams.
- Qualifications: Experience with Jira Service Management and strong problem-solving skills.
We are seeking an experienced Atlassian JSM Administrator/Engineer to support the configuration, optimisation, and ongoing improvement of a Jira Service Management Cloud platform. This role is ideal for someone who enjoys building effective service solutions, improving operational processes, and enabling teams through smart platform configuration, automation, and strong governance. You will be responsible for ensuring the JSM environment is reliable, scalable, and aligned with best practices while helping teams get the maximum value from the platform. This role requires UK Security Clearance and can be performed fully remotely.
Key Responsibilities
- Configure and maintain Jira Service Management projects, workflows, and request types.
- Design and implement automation rules to streamline service delivery and reduce manual effort.
- Manage users, groups, roles, and permissions.
- Maintain and support integrations.
We think you need these skills to ace Atlassian JSM Administrator/Engineer (SC Cleared)
Jira Service Management
Platform Configuration
Technical Enablement
Service Improvement
Automation
Workflow Design
User Management
