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- Tasks: Conduct user research to shape government services and enhance user experience.
- Company: Join a leading technical consultancy with a focus on impactful projects.
- Benefits: Competitive daily rate, remote work flexibility, and potential for contract extension.
- Why this job: Make a difference in public sector services while working with cutting-edge tools like Figma.
- Qualifications: Active SC Clearance and proven user research experience in the UK government sector.
- Other info: Collaborate with diverse teams and advocate for user-centred design.
Read the overview of this opportunity to understand what skills, including relevant soft skills and software package proficiencies, are required.
Role: User Researcher (SC Cleared)
Specialism(s): Figma, GDS, Government Digital Service, User Researcher, Full Service lifecycle, User-Centred Design, WCAG, Qualitative Research, Quantitative Research, Prototyping, GDS Service Manual, Web Apps
Type: Contract, Inside IR35
Daily Rate: £400 - £425 per day (via Umbrella)
Location: Remote (w/ 1 day per month on-site at client HQ in Somerset)
Start: ASAP/Urgent
CPS Group UK are delighted to be working with a leading technical consultancy to appoint a seasoned User Researcher with Figma and GDS (Government Digital Service) experience. The role is an initial 3-month contract, though is highly likely to extend. The role is part of a team working on a very high-profile project on behalf of a well-known government entity.
Due to the nature of the engagement, applicants must hold active UK Security Clearance.
Required Skills & Experience:
- Active SC Clearance (or eligibility and willingness to undergo clearance)
- Proven experience working as a User Researcher within UK Government or public sector, aligned to GDS Service Manual standards
- Strong hands-on experience delivering research across the full service lifecycle (Discovery, Alpha, Beta, Live)
- Demonstrable experience planning and conducting qualitative and quantitative user research, including interviews, usability testing, surveys, and contextual inquiry
- Skilled in translating research findings into clear, actionable insights to inform service and policy decisions
- Experience collaborating closely with product managers, designers, developers, and stakeholders in agile, multidisciplinary teams
- Proficient in using Figma for research activities such as prototyping, usability testing, journey mapping, and insight sharing
- Strong experience advocating for user-centred design and evidence-based decision making
- Confident presenting research outputs and recommendations to senior stakeholders
- Experience working with accessibility standards (WCAG) and inclusive research practices
For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK.
User Researcher (SC Cleared) employer: CPS Group (UK) Limited
Contact Detail:
CPS Group (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher (SC Cleared)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with GDS or user research. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects, especially those using Figma and adhering to GDS standards. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common user researcher questions. Be ready to discuss your experience with qualitative and quantitative research methods, and how you've translated findings into actionable insights.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace User Researcher (SC Cleared)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Figma and GDS, as these are key for the User Researcher role. We want to see how your skills align with the job description, so don’t be shy about showcasing relevant projects!
Showcase Your Research Skills: In your application, emphasise your hands-on experience with qualitative and quantitative research methods. We’re looking for someone who can translate findings into actionable insights, so give us examples of how you've done this in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at CPS Group (UK) Limited
✨Know Your Tools Inside Out
Make sure you're well-versed in Figma and any other tools mentioned in the job description. Familiarise yourself with how to use them for prototyping and usability testing, as you might be asked to demonstrate your skills or discuss your experience using these tools during the interview.
✨Showcase Your Research Experience
Prepare specific examples of your past user research projects, especially those aligned with GDS standards. Be ready to discuss how you planned and conducted qualitative and quantitative research, and how your findings influenced design decisions. This will show your practical experience and understanding of the full service lifecycle.
✨Emphasise Collaboration Skills
User researchers often work closely with product managers, designers, and developers. Highlight your experience collaborating in agile teams and how you’ve effectively communicated insights to stakeholders. This will demonstrate your ability to work within a multidisciplinary team and advocate for user-centred design.
✨Prepare for Accessibility Discussions
Since the role requires knowledge of WCAG and inclusive research practices, brush up on these topics. Be prepared to discuss how you've incorporated accessibility into your research and design processes, as this is crucial for government projects and will show your commitment to inclusive design.
