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- Tasks: Conduct user research to shape government digital services and improve user experiences.
- Company: Join a leading technical consultancy working on high-profile government projects.
- Benefits: Competitive daily rate, remote work with occasional on-site collaboration.
- Why this job: Make a real difference in public services while using your research skills.
- Qualifications: Active SC Clearance and experience in user research within the public sector.
- Other info: Opportunity for contract extension and growth in a dynamic team.
The predicted salary is between 48000 - 52800 £ per year.
Role: User Researcher (SC Cleared)
Specialism(s): Figma, GDS, Government Digital Service, User Researcher, Full Service lifecycle, User-Centred Design, WCAG, Qualitative Research, Quantitative Research, Prototyping, GDS Service Manual, Web Apps
Type: Contract, Inside IR35
Daily Rate: £400 - £440 per day (via Umbrella)
Location: Remote (w/ 1 day per month on-site at client HQ in Somerset)
Start: ASAP/Urgent
CPS Group UK are delighted to be working with a leading technical consultancy to appoint a seasoned User Researcher with Figma and GDS (Government Digital Service) experience. The role is an initial 3-month contract, though is highly likely to extend. The role is part of a team working on a very high-profile project on behalf of a well-known government entity.
Due to the nature of the engagement, applicants must hold active UK Security Clearance.
Required Skills & Experience:
- Active SC Clearance (or eligibility and willingness to undergo clearance)
- Proven experience working as a User Researcher within UK Government or public sector, aligned to GDS Service Manual standards
- Strong hands-on experience delivering research across the full service lifecycle (Discovery, Alpha, Beta, Live)
- Demonstrable experience planning and conducting qualitative and quantitative user research, including interviews, usability testing, surveys, and contextual inquiry
- Skilled in translating research findings into clear, actionable insights to inform service and policy decisions
- Experience collaborating closely with product managers, designers, developers, and stakeholders in agile, multidisciplinary teams
- Proficient in using Figma for research activities such as prototyping, usability testing, journey mapping, and insight sharing
- Strong experience advocating for user-centred design and evidence-based decision making
- Confident presenting research outputs and recommendations to senior stakeholders
- Experience working with accessibility standards (WCAG) and inclusive research practices
For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on 02920 37 55 99 or email cgrant@cpsgroupuk.com.
User Researcher (SC Cleared) in Somerset employer: CPS Group (UK) Limited
Contact Detail:
CPS Group (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher (SC Cleared) in Somerset
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your user research projects, especially those using Figma and GDS standards. This will give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions related to user research and the public sector. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces!
We think you need these skills to ace User Researcher (SC Cleared) in Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the User Researcher role. Highlight your experience with Figma, GDS, and user-centred design. We want to see how your skills align with what we're looking for!
Showcase Your Research Skills: In your application, emphasise your hands-on experience with qualitative and quantitative research. Share specific examples of how you've conducted interviews or usability testing, as this will really catch our eye.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at CPS Group (UK) Limited
✨Know Your GDS Inside Out
Make sure you’re well-versed in the Government Digital Service (GDS) standards. Familiarise yourself with the GDS Service Manual and be ready to discuss how your previous work aligns with these guidelines. This will show that you understand the framework and can apply it effectively.
✨Showcase Your Research Skills
Prepare to talk about your experience with both qualitative and quantitative research methods. Have specific examples ready where you’ve conducted user interviews, usability testing, or surveys. Highlight how you translated findings into actionable insights that influenced design decisions.
✨Figma Proficiency is Key
Since Figma is a crucial tool for this role, brush up on your skills. Be prepared to discuss how you’ve used Figma for prototyping and usability testing in past projects. If possible, bring along a portfolio showcasing your work to demonstrate your capabilities.
✨Engage with Stakeholders
Collaboration is vital in this role, so think of examples where you’ve worked closely with product managers, designers, and developers. Be ready to explain how you advocated for user-centred design and how you presented your research findings to senior stakeholders.
