At a Glance
- Tasks: Lead and coordinate multiple projects, ensuring successful delivery and stakeholder engagement.
- Company: Join a growing organisation with a focus on innovative programme delivery.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Ideal for those passionate about education, technology, and continuous improvement.
- Why this job: Make an impact by managing diverse projects in a dynamic environment.
- Qualifications: Experience in project coordination and strong communication skills are essential.
The predicted salary is between 51750 - 63250 £ per year.
Up to £43,000
Swansea/Hybrid working
CPS Group are working with a well-established and growing organisation looking to appoint a Service Delivery Lead to support the successful delivery of a range of programmes, projects and events. This is a varied role that would suit someone with a strong background in project coordination, programme delivery or service delivery who enjoys taking ownership, working with multiple stakeholders and keeping complex projects moving in the right direction.
You’ll work across multiple programmes simultaneously, helping to coordinate delivery from initial planning and mobilisation through to reporting, evaluation and continuous improvement.
What you’ll be doing:
- Developing, maintaining and proactively managing project and programme plans
- Coordinating projects throughout the full delivery lifecycle, from initial kick-off through to completion
- Managing multiple projects, activities and priorities within a fast-moving environment
- Acting as a key point of contact for clients, partners and internal stakeholders
- Coordinating resources, schedules, communications, documentation and project deliverables
- Monitoring progress against agreed KPIs, deadlines and project objectives
- Identifying and tracking risks, issues and dependencies, ensuring appropriate actions are taken
- Monitoring programme/project expenditure and supporting financial tracking
- Producing regular project updates, dashboards and stakeholder reports
- Supporting programme evaluation, including analysing impact, outcomes, statistics and lessons learned
- Helping scope and develop new programmes and opportunities
- Working collaboratively with internal teams, external partners, clients and contractors to ensure successful delivery
- Continuously looking for opportunities to improve processes and programme delivery
What we’re looking for:
- Previous experience working across projects or programmes, including both smaller and larger-scale initiatives
- Strong project coordination, programme delivery or service delivery experience
- Experience managing risks, issues, deadlines and competing priorities
- Excellent stakeholder and client relationship management skills
- Strong planning and organisational skills with the ability to manage several workstreams simultaneously
- Excellent written and verbal communication skills
- A proactive, organised and solutions-focused approach
- Strong attention to detail and confidence producing project documentation and reports
- The ability to adapt quickly when priorities or programme requirements change
- Good working knowledge of Microsoft Office
- Experience within education, training, skills development or technology would be advantageous but isn’t essential. An interest in cyber security would also be beneficial.
- A recognised project management qualification such as PRINCE2 or Agile would be advantageous but again isn’t essential.
Service Delivery Lead employer: CPS Group (UK) Limited
Join a dynamic digital consultancy in London that prioritises employee growth and offers a flexible, primarily remote working environment. With a strong focus on collaboration and innovation, you'll have the opportunity to lead impactful financial transformation projects while enjoying competitive benefits and a supportive work culture that values your contributions. This role not only allows you to enhance your skills in Workday Financials but also positions you at the forefront of technology-driven change within major UK organisations.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Lead
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Service Delivery Lead at CPS Group (UK) Limited!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like CPS Group (UK) Limited or be willing to refer you for that Service Delivery Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from CPS Group (UK) Limited who’s on the lookout for their next Service Delivery Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Service Delivery Lead role at CPS Group (UK) Limited!
We think you need these skills to ace Service Delivery Lead
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at CPS Group (UK) Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at CPS Group (UK) Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at CPS Group (UK) Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
