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For Companies At a Glance
- Tasks: Provide hands-on IT support and maintain systems for a smooth operation.
- Company: CPS Group is a leading staffing consultant in tech and change across the UK and Europe.
- Benefits: Enjoy a competitive salary and the chance to work in a dynamic, supportive environment.
- Why this job: Join a vital team that keeps the business connected and operational while developing your IT skills.
- Qualifications: 6 months of experience in IT support and strong technical knowledge required.
- Other info: This role is fully on-site in Central Bristol, perfect for those who thrive in a collaborative setting.
The predicted salary is between 22400 - 33600 £ per year.
Overview
CPS Group (UK) Limited provided pay range. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from CPS Group (UK) Limited
Role
Senior Staffing Consultant with a niche for placing Tech and Change candidates across the UK and Europe
Location: Central Bristol (Fully On-Site)
Salary: Up to £28,000 p/annum
Role description
CPS Group is supporting a client in Central Bristol who are looking for an IT Infrastructure Technician to join their team. This is a hands-on role where you’ll provide day-to-day IT support across the business, implement solutions, and ensure systems and infrastructure run smoothly.
The IT team is at the heart of the organisation, enabling departments to work effectively and securely. From maintaining infrastructure to helping colleagues with everyday IT needs, you’ll play a key role in keeping the business connected and operational.
Key Responsibilities
- Install and configure software, hardware, and equipment
- Provide IT support to staff in person, by phone, and via email
- Troubleshoot hardware, software, and network issues
- Prioritise and manage open support tickets
- Maintain and support communication and network infrastructure
- Produce documentation, reports, and guides to support IT processes
- Manage compliance tasks, including Cyber Essentials certification
Skills & Experience
- At least 6 months’ experience in a fast-paced IT support/helpdesk role
- Strong technical skills and knowledge of IT systems and infrastructure
- Clear and confident communicator with strong relationship-building skills
- Proactive and adaptable, with a problem-solving mindset
How to apply
If you’re interested in this opportunity, please send your CV to SJohn@cpsgroupuk.com to arrange a confidential conversation.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Information Technology
Industries
- Pharmaceutical Manufacturing
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IT Infrastructure Technician employer: CPS Group (UK) Limited
Contact Detail:
CPS Group (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Technician
✨Tip Number 1
Familiarise yourself with the specific IT systems and infrastructure used by the company. Research common tools and technologies in the industry, as this will help you speak confidently about your experience during any discussions.
✨Tip Number 2
Network with current or former employees of CPS Group or similar companies. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations for the IT Infrastructure Technician role.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved IT issues. Having specific examples ready will demonstrate your problem-solving skills and show that you're proactive and adaptable, which are key traits for this position.
✨Tip Number 4
Stay updated on the latest trends and best practices in IT support and infrastructure management. This knowledge will not only enhance your conversations but also show your commitment to continuous learning and improvement in the field.
We think you need these skills to ace IT Infrastructure Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and infrastructure. Focus on specific skills mentioned in the job description, such as troubleshooting and communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your problem-solving abilities. Mention how your previous experiences align with the responsibilities of the IT Infrastructure Technician role.
Highlight Technical Skills: In your application, emphasise your technical skills and knowledge of IT systems. Include any certifications or training that are relevant to the position, especially those related to Cyber Essentials compliance.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CPS Group (UK) Limited
✨Showcase Your Technical Skills
Be prepared to discuss your technical knowledge in detail. Highlight your experience with software, hardware, and network troubleshooting, as well as any specific systems you've worked with. This will demonstrate your capability to handle the hands-on nature of the role.
✨Communicate Clearly
As a key communicator in the IT team, it's essential to convey your thoughts clearly. Practice explaining complex technical issues in simple terms, as you may need to assist colleagues who aren't as tech-savvy. This will show your ability to build relationships and support others effectively.
✨Demonstrate Problem-Solving Skills
Prepare examples of past challenges you've faced in IT support and how you resolved them. This will highlight your proactive and adaptable mindset, which is crucial for managing open support tickets and troubleshooting issues efficiently.
✨Familiarise Yourself with Compliance Standards
Since the role involves managing compliance tasks like Cyber Essentials certification, it’s beneficial to have a basic understanding of these standards. Showing that you are aware of compliance requirements can set you apart from other candidates.
