At a Glance
- Tasks: Ensure stability and performance of critical banking systems while driving automation and service improvements.
- Company: Leading financial services organisation with a focus on collaboration and wellbeing.
- Benefits: Up to £50,000 salary, flexible hybrid working, and excellent benefits.
- Other info: Opportunity for mentorship and continuous professional development.
- Why this job: Join a supportive team and shape the future of operational tooling in a dynamic environment.
- Qualifications: Experience in enterprise operational environments and mission-critical platforms is preferred.
The predicted salary is between 63000 - 77000 £ per year.
CPS Group are working with a leading financial services organisation seeking a Senior Operations Engineer to join their IT Operations team. This is an excellent opportunity to work within a collaborative, supportive environment, taking ownership of core operational platforms while helping drive automation, service improvements and operational resilience.
You'll be joining a business that genuinely invests in its people, offering flexible hybrid working, excellent benefits and a culture built around collaboration, wellbeing and continuous improvement.
The Role
As an Operations Engineer, you'll be responsible for ensuring the stability, availability and performance of critical banking and payment systems. You'll act as a senior technical escalation point, lead major incident response and help shape the future of operational tooling and automation.
Key responsibilities include:
- Leading technical response during major incidents and coordinating service recovery.
- Providing expert 3rd line support for complex operational issues.
- Maintaining and improving platform monitoring, automation and job scheduling.
- Supporting system administration, performance tuning, resilience and disaster recovery.
- Managing complex system changes and releases.
- Working closely with Infrastructure, Development, Security and third-party suppliers.
- Driving continual service improvement and promoting ITIL best practices.
- Mentoring colleagues and helping develop technical capability across the team.
What We're Looking For
We're particularly interested in candidates with experience supporting enterprise operational environments and mission-critical platforms. You'll ideally have experience with:
- Unisys mainframe environments (highly desirable).
- OpCon job scheduling or another enterprise scheduling platform.
- SQL Server administration, troubleshooting and performance tuning.
- Windows Server environments.
- PowerShell scripting.
- SFTP.
- Azure DevOps.
- ITIL / ITSM practices.
- Major Incident Management within a production support environment.
- Automation and operational improvement initiatives.
IT Operations Engineer in Cardiff employer: CPS Group (UK) Limited
CPS Group (UK) Limited is an excellent employer that fosters a collaborative work culture, where innovation and teamwork are at the forefront of our operations. Located in the picturesque town of Painswick, we offer our employees not only competitive benefits but also ample opportunities for professional growth and development within the dynamic fields of defence and medical devices. Join us to be part of a team that values your contributions and supports your career aspirations while working on cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Engineer in Cardiff
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what CPS Group (UK) Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges CPS Group (UK) Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at CPS Group (UK) Limited!
✨Direct Apply to CPS Group (UK) Limited
Let's not forget to apply directly through the CPS Group (UK) Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Operations Engineer in Cardiff
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CPS Group (UK) Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CPS Group (UK) Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at CPS Group (UK) Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
