Solutions Architect - Agile Services in London

Cprime is an AI-first, human-centered partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking. We bring deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility to enable intelligent enterprises where people and AI orchestrate as one. Our globally diverse team transforms businesses with consulting, managed services, software and custom solutions that keep us engaged with clients for true lifetime value.

At Cprime, you're encouraged to grow and stretch your skills to build creative, outside-of-the-box solutions. The business is growing rapidly and so the opportunities for personal development are huge.

The Cprime Solutions Architect - Atlassian works at the intersection of customers, sales, and delivery to shape high-quality Atlassian solutions and ensure they can be delivered successfully. The role is responsible for understanding customer business and technical requirements, translating those requirements into solution architectures and implementation approaches, and producing credible solution estimates with clear assumptions, dependencies and scope boundaries.

The Solutions Architect plays a key role throughout the pre-sales lifecycle, including customer discovery, solution workshops, demonstrations and proof of concepts, RFP responses, estimation and Statements of Work. Success requires strong Atlassian technical knowledge alongside commercial judgement, client-facing credibility and a practical understanding of implementation risk.

We are looking for someone who can combine deep Atlassian expertise with strong commercial judgement:

• Helping customers clarify what they need, shaping credible solutions, identifying follow-on opportunities, estimating work responsibly and ensuring that what is sold can be delivered successfully.
• Translate customer requirements into appropriate Atlassian solution architectures and implementation approaches.
• Produce high-quality estimates for implementation work, including fixed-price engagements, with clear assumptions, exclusions, dependencies and scope boundaries.
• Identify technical, delivery, and commercial risks early enough for them to be addressed before commitments are made.
• Work collaboratively with sales and delivery teams to ensure that solutions sold can be delivered successfully, and that handover from pre-sales into implementation is effective.
• Understand emerging Atlassian capabilities and product direction and assess where they create meaningful opportunities or implementation considerations for customers.
• Advise customers on architecture, configuration, integration, migration, security, governance and operating model considerations.
• Remain sufficiently hands-on to validate solution approaches, support demonstrations and proof of concepts, and provide technical guidance during implementation.
• Help shape opportunities so that assessments, discovery engagements and initial implementations create a clear path to appropriate follow-on work where there is clear customer value.

Performance-driven: client-focused, leadership, outcomes, results. Pioneering: trailblazing, risk-taking, up for a challenge.

Strong understanding of fixed-price delivery risk and the judgement required to create commercially credible estimates without creating uncontrolled delivery exposure. Ability to communicate complex technical decisions in terms of customer outcomes, trade-offs and implementation implications. Practical understanding of Atlassian implementation challenges including migration, integrations, data, security, governance, configuration and adoption.

Ability to work closely with sales, delivery and engineering teams, providing continuity from early opportunity shaping through estimation, contracting, handover and implementation. Ability to become a trusted long-term technical partner to the Atlassian Growth team, developing familiarity with our customers, commercial model, estimation approach and ways of working.

Confidence to challenge assumptions, requirements and proposed scope where necessary to protect customer outcomes, delivery quality and commercial viability. Experience with Jira Align and enterprise strategy/planning use cases. Experience with Rovo and emerging Atlassian AI capabilities. Experience with Atlassian Cloud migrations and enterprise-scale transformation programmes. Understanding of Agile, SDLC, ITSM and frameworks such as SAFe or ITIL.

We uphold our commitment to inclusion, equality and diversity. We’re aware of our personal responsibilities regarding health and safety and ensure that our Health & Safety policies are adhered to in all aspects of our work. We treat all data with respect, ensuring we only use it for the correct purpose and is handled safely and securely.

If you decide to apply for the position, any email, files, attachments and personal data which you provide shall be processed by Cprime, inc. Your personal data shall be processed for the purposes of recruitment, recruitment policy and selection. Cprime embraces diversity and equal opportunity and we are committed to building a team that represents a variety of backgrounds, perspectives, personal circumstances and skills. Prior to the next stage in the recruiting process, we invite you to inform us confidentially if you may require any special accommodations in order to fully engage in our recruitment experience.