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- Tasks: Inspect completed sites, fix warranty issues, and liaise with clients.
- Company: Join a leading residential contractor in London with exciting projects.
- Benefits: Enjoy a permanent position with opportunities for growth and development.
- Why this job: Be the key contact for clients and ensure top-notch quality in construction.
- Qualifications: SMSTS & CSCS Card required; driving license and First Aid Certificate preferred.
- Other info: Explore over 500 sites in Kent and London for diverse opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a leading contractor with sites in and around London, looking for an experienced Aftercare Manager for a permanent position.
Tasks/ Responsibilities:
- Conducting regular inspections of the completed site to ensure everything is in good condition and any defects are identified early.
- Ensuring any issues under warranty are fixed promptly, coordinating with contractors and vendors as needed.
- Acting as the main point of contact for clients after the project is completed.
- Working with subcontractors, suppliers, and vendors to ensure any needed repairs or adjustments are made.
- Keeping detailed records of all aftercare activities, including repairs, replacements, and client interactions.
- Resolving issues related to the quality of materials or craftsmanship that may have become apparent after the project completion.
- Travelling to various sites to ensure the above is completed.
Skills/ Qualifications required:
- SMSTS & CSCS Card
- Driving License (preferred not essential)
- Strong work ethic
- First Aid Certificate
Aftercare Manager employer: CPR Recruitment
Contact Detail:
CPR Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftercare Manager
✨Tip Number 1
Familiarise yourself with the specific requirements of the Aftercare Manager role. Understand the importance of conducting inspections and managing client relationships, as these are key aspects of the job.
✨Tip Number 2
Network with professionals in the construction industry, especially those who have experience in aftercare roles. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the field.
✨Tip Number 3
Research the company culture and values of the contractor you’re applying to. Tailor your approach to demonstrate how your work ethic and experience align with their mission and goals.
✨Tip Number 4
Prepare for potential interviews by practising answers to common questions related to aftercare management. Focus on scenarios where you've successfully resolved issues or improved client satisfaction in previous roles.
We think you need these skills to ace Aftercare Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Aftercare Manager position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you managed aftercare or client relations. Include specific examples of how you resolved issues or improved client satisfaction.
Showcase Your Qualifications: Make sure to mention your SMSTS & CSCS Card and any other relevant certifications. If you have a First Aid Certificate, include that as well, as it demonstrates your commitment to safety.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are a great fit for the Aftercare Manager role. Discuss your strong work ethic and how your skills align with the company's needs.
How to prepare for a job interview at CPR Recruitment
✨Showcase Your Inspection Skills
As an Aftercare Manager, you'll be conducting regular inspections. Be prepared to discuss your experience with site inspections and how you've identified and resolved defects in the past.
✨Demonstrate Client Communication
You'll be the main point of contact for clients after project completion. Highlight your communication skills and provide examples of how you've effectively managed client relationships and resolved issues.
✨Highlight Your Coordination Experience
This role involves coordinating with contractors and vendors. Share specific instances where you've successfully managed multiple stakeholders to ensure timely repairs or adjustments.
✨Emphasise Record Keeping
Keeping detailed records is crucial in this position. Discuss your organisational skills and any systems you’ve used to track aftercare activities, repairs, and client interactions.
