Sales & Customer Engagement Consultant
Sales & Customer Engagement Consultant

Sales & Customer Engagement Consultant

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales and build relationships to enhance safeguarding in education and beyond.
  • Company: Join CPOMS, a leader in safeguarding solutions for UK schools and organisations.
  • Benefits: Enjoy flexible working options and opportunities for personal development.
  • Why this job: Make a real impact on child safety while growing your career in a dynamic environment.
  • Qualifications: Degree in relevant fields and 2+ years in sales or business development required.
  • Other info: Regular travel across the UK is essential; a clean driving license is needed.

The predicted salary is between 36000 - 60000 £ per year.

Sales and Customer Engagement Consultant

About CPOMS

CPOMS, a Raptor Technologies company, is the market leader in safeguarding, pastoral, and wellbeing solutions for UK educational institutions and beyond. Through our innovative software, we transform how schools and organisations approach the critical task of ensuring the wellbeing of young people and staff.

Trusted by over 20,000 schools and a variety of safeguarding-focused organisations, CPOMS is committed to enhancing child protection and wellbeing practices. We are seeking a driven Sales and Customer Engagement Consultant to help us expand our reach and achieve our mission of improving safeguarding across diverse UK sectors, including education, sports organisations, charities, and other safeguarding-focused institutions.

Key Responsibilities

Market Expansion

  • Identify and pursue new business opportunities across UK educational institutions, sports organisations, charities, and other safeguarding-focused entities.
  • Develop and execute strategic plans to increase CPOMS’s market presence across multiple sectors, tailoring approaches to fit specific contexts.
  • Stay informed about industry trends, safeguarding regulations, and sector-specific requirements through market research.
  • Promote additional products from CPOMS’s suite to address safeguarding and wellbeing needs in education, sports, and nonprofit sectors.

Relationship Building

  • Build and maintain strong relationships with key decision-makers, including Multi-Academy Trusts (MATs), local authorities, sports governing bodies, and charity leaders.
  • Represent CPOMS at conferences, exhibitions, and events relevant to education, sports, and nonprofit organisations.
  • Collaborate with government agencies, local authorities, and safeguarding organisations to ensure CPOMS aligns with national safeguarding policies and initiatives.

Sales and Revenue Growth

  • Set and achieve ambitious sales targets across UK education, sports, and charitable markets.
  • Prepare tailored proposals and presentations that address the unique needs of various organisations.
  • Negotiate and close contracts with educational institutions, sports organisations, and charities.

New Customer Acquisition

  • Identify and target prospective schools, sports organisations, charities, and other safeguarding-related institutions.
  • Develop compelling marketing materials that showcase CPOMS’s ability to address sector-specific safeguarding challenges.
  • Participate in UK exhibitions and conferences to engage with a diverse audience and promote CPOMS’s solutions.

Qualifications and Skills

  • Demonstratable experience in business development or sales, preferably in EdTech, sports management, or the nonprofit sector.
  • Proven track record of achieving sales targets and expanding operations across diverse markets.
  • Strong knowledge of safeguarding practices within educational, sports, and charitable sectors in the UK.
  • Excellent communication and negotiation skills, with the ability to foster lasting relationships.
  • Proficiency in CRM systems and data analysis tools.
  • A full UK driving license and access to a vehicle.
  • Strategic Thinking: Ability to develop and implement long-term business plans.
  • Results-Oriented: Focus on achieving and exceeding sales targets.
  • Adaptability: Cultural sensitivity and the ability to tailor approaches to meet the needs of different sectors.
  • Presentation Skills: Strong public speaking and presentation abilities to engage diverse audiences effectively.

Personal Responsibility & Development

  • Take ownership of personal development through the 15Five platform, job description, and Performance & Development Review (PDR).
  • Demonstrate professionalism in alignment with company values.
  • Undertake additional duties as reasonably required by the Sales Director.

Additional Information

  • This role requires regular travel within the UK.
  • As a Sales and Customer Engagement Consultant, your contributions will directly support CPOMS’s mission to enhance safeguarding practices, positively impacting the safety and wellbeing of children, young people, and staff across a variety of sectors.

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Sales & Customer Engagement Consultant employer: CPOMS

At CPOMS, we pride ourselves on being a leading employer in the EdTech sector, dedicated to enhancing the safeguarding and wellbeing of young people across the UK. Our collaborative work culture fosters innovation and personal growth, offering employees opportunities to develop their skills through tailored training and professional development programmes. With a commitment to making a meaningful impact in education and beyond, joining our team means being part of a mission-driven organisation that values your contributions and supports your career aspirations.
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Contact Detail:

CPOMS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales & Customer Engagement Consultant

✨Tip Number 1

Familiarise yourself with CPOMS and its products. Understanding our software and how it addresses safeguarding challenges in education, sports, and charities will help you engage effectively with potential clients and demonstrate your expertise during conversations.

✨Tip Number 2

Network within the educational and safeguarding sectors. Attend relevant conferences and events to meet key decision-makers and build relationships that could lead to new business opportunities for CPOMS.

✨Tip Number 3

Stay updated on industry trends and safeguarding regulations. This knowledge will not only enhance your credibility but also enable you to tailor your sales strategies to meet the specific needs of different organisations.

✨Tip Number 4

Prepare to showcase your sales achievements. Be ready to discuss your previous successes in business development or sales, particularly in EdTech or related fields, as this will demonstrate your capability to meet and exceed sales targets at CPOMS.

We think you need these skills to ace Sales & Customer Engagement Consultant

Business Development
Sales Strategy
Market Research
Relationship Management
Negotiation Skills
CRM Proficiency
Data Analysis
Presentation Skills
Communication Skills
Adaptability
Results-Oriented Mindset
Understanding of Safeguarding Practices
Public Speaking
Strategic Thinking
Networking Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer engagement, particularly within the education, sports, or nonprofit sectors. Use specific examples that demonstrate your ability to achieve sales targets and build relationships.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for safeguarding and wellbeing solutions. Mention how your skills align with CPOMS's mission and how you can contribute to their market expansion efforts.

Highlight Relevant Skills: Emphasise your communication, negotiation, and strategic thinking skills in your application. Provide examples of how you've successfully built relationships and closed deals in previous roles.

Showcase Industry Knowledge: Demonstrate your understanding of safeguarding practices and regulations in your application. Mention any relevant research or insights you've gathered about the educational and nonprofit sectors that could benefit CPOMS.

How to prepare for a job interview at CPOMS

✨Research CPOMS and the Sector

Before your interview, take the time to understand CPOMS's mission and the specific safeguarding challenges faced by educational institutions and charities. Familiarise yourself with their products and how they address these needs, as this will show your genuine interest in the role.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to build relationships. Prepare examples from your past experiences where you successfully identified business opportunities or built strong partnerships, particularly in the education or nonprofit sectors.

✨Demonstrate Your Sales Acumen

Be ready to discuss your previous sales achievements and how you met or exceeded targets. Highlight your strategic thinking and adaptability in tailoring approaches to different sectors, as this is crucial for the Sales & Customer Engagement Consultant role.

✨Showcase Your Communication Skills

Since the role involves engaging with diverse audiences, practice articulating your thoughts clearly and confidently. Be prepared to present a mock proposal or pitch during the interview to demonstrate your presentation skills and ability to engage stakeholders effectively.

Sales & Customer Engagement Consultant
CPOMS

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