At a Glance
- Tasks: Provide front-line technical support and resolve issues for safeguarding products.
- Company: Dynamic tech company in Skipton with a focus on innovation and teamwork.
- Benefits: Hybrid/remote work, supportive culture, and opportunities for professional growth.
- Why this job: Join a passionate team and make a difference in safeguarding technology.
- Qualifications: Strong troubleshooting skills and ability to work in a hybrid environment.
- Other info: Collaborative atmosphere with plenty of room for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A technology company in Skipton, United Kingdom, is seeking a Level 1 Technical Support Engineer to provide front-line technical support, resolving a range of issues across their safeguarding products. The ideal candidate will demonstrate strong troubleshooting skills and be adept in a hybrid work environment.
Responsibilities include:
- Technical analysis
- Maintaining customer satisfaction
- Effective collaboration with Level 2 support
Join this passionate team and contribute to safeguarding with a supportive work culture and ample opportunities for professional development.
CPOMS Support Engineer - Level 1 (Hybrid/Remote) in Skipton employer: CPOMS Systems
Contact Detail:
CPOMS Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CPOMS Support Engineer - Level 1 (Hybrid/Remote) in Skipton
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common technical support scenarios. Think about how you'd troubleshoot specific issues related to safeguarding products, as this will show your problem-solving skills.
✨Tip Number 3
Show off your soft skills! Being a Level 1 Support Engineer isn’t just about tech knowledge; it’s also about communication. Be ready to demonstrate how you can maintain customer satisfaction while resolving issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CPOMS Support Engineer - Level 1 (Hybrid/Remote) in Skipton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your troubleshooting skills and any relevant experience in technical support. We want to see how you can contribute to our safeguarding products, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. We love seeing genuine enthusiasm for what we do at StudySmarter.
Showcase Your Hybrid Work Skills: Since this role is hybrid, let us know how you thrive in both remote and in-office settings. Share examples of how you've successfully collaborated with teams in different environments – we’re all about effective teamwork!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at CPOMS Systems
✨Know Your Stuff
Make sure you brush up on the technical aspects of the safeguarding products you'll be supporting. Familiarise yourself with common issues and troubleshooting techniques, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Level 1 Technical Support Engineer, you'll need to communicate effectively with customers and collaborate with Level 2 support. Practice explaining technical concepts in simple terms, and be prepared to demonstrate your ability to maintain customer satisfaction during the interview.
✨Embrace the Hybrid Work Environment
Since this role is hybrid/remote, be ready to discuss your experience working in such settings. Share examples of how you've successfully managed your time and collaborated with team members from different locations, highlighting your adaptability and self-motivation.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and opportunities for professional development. This not only shows your genuine interest in the role but also helps you determine if the company is the right fit for you.
