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For Companies At a Glance
- Tasks: Provide top-notch technical support and collaborate with engineers to solve customer inquiries.
- Company: Global customer service provider with a focus on excellence.
- Benefits: Competitive salary, performance bonus, ongoing training, and skill development.
- Why this job: Join a dynamic team and enhance your skills while making customers happy.
- Qualifications: Strong English communication skills and a passion for customer service.
- Other info: Hybrid role with opportunities to work in various bar environments.
The predicted salary is between 30000 - 42000 £ per year.
A global customer service provider seeks individuals for a hybrid role providing technical support to customers in Thame. As a key team member, you will resolve inquiries and collaborate with engineers.
Candidates should have strong English communication skills and a passion for exceeding customer expectations.
The position offers a competitive salary, a performance bonus, and ongoing training while working to develop skills in various bar environments.
Technical Support Agent — Guinness Accredited, Hybrid Role in Thame employer: Cpm
Contact Detail:
Cpm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Agent — Guinness Accredited, Hybrid Role in Thame
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since strong English communication is key for this role, try role-playing common customer scenarios with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Support Agent — Guinness Accredited, Hybrid Role in Thame
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about exceeding customer expectations and are excited about the role!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in technical support or customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Use clear and straightforward language in your application. We appreciate good communication skills, so make it easy for us to understand your experience and qualifications without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Cpm
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects related to the role. Familiarise yourself with common issues customers might face and how to resolve them. This will not only show your expertise but also your commitment to providing top-notch support.
✨Practice Your Communication Skills
Since strong English communication skills are a must, practice explaining technical concepts in simple terms. You could even role-play with a friend or family member to get comfortable. Clear communication can make all the difference in customer interactions.
✨Show Your Passion for Customer Service
During the interview, share examples of how you've gone above and beyond for customers in the past. Highlighting your passion for exceeding customer expectations will resonate well with the interviewers and demonstrate that you're a great fit for their team.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and the specific challenges faced in the role. This shows that you're genuinely interested in the position and eager to learn more about how you can contribute.
