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- Tasks: Ensure perfect pints by maintaining beer dispense equipment across Northern Ireland.
- Company: Join Diageo's team and be part of a leading beer brand.
- Benefits: Enjoy a competitive salary, daily lunch allowance, company vehicle, and more.
- Why this job: Be a key player in delivering quality beer and building customer relationships.
- Qualifications: GCSE education and experience in dispense systems preferred.
- Other info: Dynamic role with opportunities for growth and innovation.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Are you passionate about beer and want to be a key player in ensuring consumers get the perfect pint of Diageo’s market leading draught beer brands such as Guinness, Harp, Rockshore, Carlsberg or Smithwick’s? The primary focus of this 6-month temporary CPM role is to maintain beer dispense equipment across Northern Ireland for our client Diageo. Every member of the CPM team contributes to the overall growth of our business. People are at the core of CPM's business proposition, so as a key member of the QSP team, this role is expected to make a significant contribution to delivering value for our Client, demonstrating initiative to drive best practice and continuous improvement. A “can-do” attitude combined with a customer‑centric focus is essential for success in this role.
This role is a contract role until September 2026.
Primary Responsibilities:- Completing dispense line hygiene procedure to a scheduled journey plan
- Responding to and resolving customer Emergency Calls
- Accurate management of equipment stocks in district
- Accurate recording of Diageo Ireland assets in trade
- Stock and equipment reporting in trade
- Product Quality Tracking and reporting
- Carrying out Age of Beer reporting and return beer tagging
- Building and maintaining strong customer relationships
- Assisting with outlet refurbishments and system upgrades when required
- Carrying out tap resites when required
- The installation and withdrawal of dispense equipment to include permanent and temporary equipment when required
- Delivery and placement of POS material and basic merchandising when required
- All of the above to be completed to company standard and within all specified SLA’s
- Operating in an effective, efficient and professional manner when completing all tasks and representing CPM and client
- Working within industry health and safety standards
- Generating new ideas and ways of working
- Consistently striving to reach highest standards of performance for customers
- Ensuring at all times that you operate in an effective and efficient manner to complete all tasks
- Undertaking any other duties and responsibilities as instructed by your line manager
- Experience working as a Dispense Rep/Field Quality Rep - completing Surge line cleaning
- Excellent interpersonal and communication skills
- Ability to build and maintain excellent client and customer relationships
- Can demonstrate a clear ability to handle clients and customers in a professional manner
- Knowledge of beer dispense systems and equipment desirable
- Knowledge of beer dispense fault finding desirable
- Target driven with proven record of achieving KPI’s
- Organised and can manage a host of priorities
- Excellent commercial awareness
- Energetic and enthusiastic
- Previous electrical or plumbing experience desirable
- Experience diagnosing faults
- Education to GCSE level
- Qualification in a trade is desirable
- Complete to SLA Visits – 95%
- Cleaned to SLA Lines – 94%
- Surge Line Target – 87.5%
- Surge Performance – 92%
- E Calls – Complete to SLA
- RB Data Inputting - Accuracy
- SDC’s Results
- Base Salary
- Daily Lunch Allowance
- Company vehicle
- Fuel Card
- Phone Allowance
- Tablet
- Expenses – all out of pocket expenses i.e. parking, tolls etc.
Field Quality Rep - 9 months FTC in Belfast employer: Cpm
Contact Detail:
Cpm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Quality Rep - 9 months FTC in Belfast
✨Tip Number 1
Get to know the company and its products inside out! Research Diageo’s brands like Guinness and Carlsberg, and be ready to chat about them during your interview. Showing genuine passion for their beer will definitely set you apart.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical scenarios! Since this role involves hands-on tasks like equipment maintenance, think of examples from your past work where you’ve solved problems or improved processes. Be ready to share these stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at CPM.
We think you need these skills to ace Field Quality Rep - 9 months FTC in Belfast
Some tips for your application 🫡
Show Your Passion for Beer: When you're writing your application, let your love for beer shine through! Mention any relevant experiences or knowledge you have about draught beer brands like Guinness or Carlsberg. We want to see that you're genuinely excited about the role!
Highlight Your Customer Skills: This role is all about building strong relationships with clients and customers. Make sure to include examples of how you've successfully managed customer interactions in the past. We value a 'can-do' attitude, so show us how you can bring that to the table!
Be Detail-Oriented: Accuracy is key in this role, especially when it comes to managing equipment stocks and reporting. In your application, emphasise your attention to detail and any experience you have with similar tasks. We appreciate candidates who can keep things organised!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity to join our team!
How to prepare for a job interview at Cpm
✨Know Your Beer
Since this role is all about ensuring consumers get the perfect pint, brush up on your knowledge of Diageo’s brands like Guinness and Harp. Be ready to discuss what makes each beer unique and how you can contribute to maintaining their quality.
✨Show Off Your Customer Skills
This position requires excellent interpersonal skills, so think of examples where you've built strong customer relationships. Prepare to share how you’ve handled difficult situations or resolved issues in a professional manner.
✨Demonstrate Your Technical Know-How
Familiarise yourself with beer dispense systems and any relevant fault-finding techniques. If you have experience in electrical or plumbing work, be sure to highlight that as it could set you apart from other candidates.
✨Be Target Driven
The role is all about achieving KPIs, so come prepared with examples of how you've met or exceeded targets in previous roles. Show them you’re organised and can manage multiple priorities effectively.
