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- Tasks: Optimise processes and manage CRM systems while collaborating with diverse teams.
- Company: Join a dynamic team at an award-winning company focused on training and development.
- Benefits: Enjoy hybrid working, generous holiday, private healthcare, and discounts on retailers.
- Why this job: Make a real impact by improving operations and enhancing team communication.
- Qualifications: Organisational skills and experience with Excel and CRM systems are essential.
- Other info: No weekends, supportive culture, and excellent career growth opportunities await you.
The predicted salary is between 16800 - 28000 £ per year.
Are you an organised individual who thrives on implementing and optimizing processes? Look no further! We have an exciting opportunity for you to join our dynamic team as an Operations Executive in Thame. Salary up to £28,000 p/a DOE and a comprehensive benefits package including private Bupa healthcare.
Developing operations processes is essential for success in this role, as well as managing CRM systems and working with Excel reporting. You will ideally have some knowledge of planning workflows for reporting.
CPM have won the Investors in People Gold award and place great importance on the training and development of our people. We work in a collaborative environment where great ideas and achievements are shared and celebrated. We believe diversity brings new thinking, which is at the heart of everything we do. We are working to set a standard for creating a culture of equity and belonging.
Responsibilities:- Provide and maintain effective communication between internal & external teams and appropriate supplier contacts to ensure efficient sharing & use of information.
- Help organise training and events for the field teams.
- Ensure that account toolkits (e.g. Field/Supplier documentation) are produced and dispatched to required standard and timescales.
- Work with third parties to ensure that equipment is purchased/distributed, and asset management is completed to support service delivery, as well as troubleshooting and problem resolution.
- Set up Salesforce and reporting systems on tablets and phones for the field team.
- Work with various teams across the business on day-to-day troubleshooting and problem resolution.
- Review and document current working practices and procedures/systems.
- Produce recommendations which would demonstrate a real cost/service improvement.
- Complete field visits to ensure existing operational processes are fit for purpose.
- Ensure that the learning from these visits is incorporated into day-to-day processes.
- Hybrid working.
- No weekends (average 37.5 hours Monday to Friday).
- Life Assurance (2X salary).
- 26 days holiday + Bank Holidays, with yearly increments to a maximum of 31 days (Pro Rata).
- Employer pension contribution.
- Income protection.
- Private Medical Insurance with Bupa.
- Buy/Sell holiday.
- Eyecare scheme up to £80 per year.
- Discounts and promotions for a huge variety of retailers!
- Reward and recognition programme.
- Enhanced maternity/paternity leave.
Senior Administrator in Stokenchurch employer: CPM United Kingdom Limited
Contact Detail:
CPM United Kingdom Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Stokenchurch
✨Tip Number 1
Network like a pro! Reach out to current employees at CPM or similar companies on LinkedIn. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Operations Executive roles. Think about how your skills in process optimisation and CRM management can shine through.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've improved processes in previous roles, especially if they relate to training or event organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our dynamic team.
We think you need these skills to ace Senior Administrator in Stokenchurch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Administrator role. Highlight your experience with CRM systems, Excel reporting, and any process optimisation you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've improved processes or managed communications in previous roles. We love a good story!
Showcase Your Organisational Skills: Since this role is all about organisation, make sure to demonstrate your ability to manage multiple tasks effectively. Whether it's through your CV or cover letter, let us know how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at CPM United Kingdom Limited
✨Know Your Processes
Make sure you understand the key processes related to operations and administration. Brush up on your knowledge of CRM systems and Excel reporting, as these will likely come up in conversation. Being able to discuss specific examples of how you've optimised processes in the past will really impress.
✨Showcase Your Communication Skills
Since effective communication is crucial for this role, prepare to demonstrate your ability to liaise with both internal teams and external suppliers. Think of examples where you've successfully managed communication to resolve issues or improve workflows.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving skills. Prepare scenarios where you've had to troubleshoot or resolve operational challenges. Highlight your analytical thinking and how you approach finding solutions.
✨Emphasise Team Collaboration
This role thrives in a collaborative environment, so be ready to discuss how you've worked with various teams in the past. Share experiences where you contributed to team success and how you value diverse perspectives in achieving goals.
