At a Glance
- Tasks: Optimise processes and manage CRM systems while collaborating with teams.
- Company: Dynamic company in Thame, focused on innovation and teamwork.
- Benefits: Up to £28,000 salary, hybrid working, private healthcare, and generous holiday.
- Why this job: Join a supportive team and make a real impact on operations.
- Qualifications: Organised individuals with process optimisation and CRM experience.
- Other info: Great career development opportunities in a diverse and inclusive environment.
The predicted salary is between 24000 - 32000 £ per year.
Are you an organised individual who thrives on implementing and optimizing processes? Look no further! We have an exciting opportunity to join our dynamic team as an Operations Executive in Thame. Salary up to £28,000 p/a DOE and a comprehensive benefits package including private Bupa healthcare.
Developing operations processes is essential for success in this role, as well as managing CRM systems and working with Excel reporting. You will ideally have some knowledge of planning workflows for reporting.
Key Responsibilities- Provide and maintain effective communication between internal & external teams and appropriate supplier contacts to ensure efficient sharing & use of information.
- Help organise training and events for the field teams.
- Ensure that account toolkits (e.g. Field/Supplier documentation) are produced and dispatched to required standard and timescales.
- Work with third parties to ensure that equipment is purchased/distributed, and asset management is completed to support service delivery, as well as troubleshooting and problem resolution.
- Set up Salesforce and reporting systems on tablets and phones for the field team.
- Work with various teams across the business on day-to-day troubleshooting and problem resolution.
- Review and document current working practices and procedures/systems, producing recommendations which would demonstrate a real cost/service improvement.
- Complete field visits to ensure existing operational processes are fit for purpose and ensure that the learning from these visits is incorporated into day-to-day processes.
We recognise that people are the key to our success. That is why we place great emphasis on providing exceptional rewards and fostering excellent career development opportunities.
What is in it for you?- Hybrid working
- No weekends (average 37.5 hours Monday to Friday)
- Life Assurance (2X salary)
- 26 days holiday + Bank Holidays, with yearly increments to a maximum of 31 days (Pro Rata)
- Employer pension contribution
- Income protection
- Private Medical Insurance with Bupa
- Buy/Sell holiday
- Eyecare scheme up to £80 per year
- Discounts and promotions for a huge variety of retailers!
- Reward and recognition programme
- Enhanced maternity/paternity leave
CPM have won the Investors in People Gold award and place great importance on the training and development of our people. We work in a collaborative environment where great ideas and achievements are shared and celebrated. We believe diversity brings new thinking, which is at the heart of everything we do. We are working to set a standard for creating a culture of equity and belonging.
Senior Administrator in Stokenchurch employer: CPM UK
Contact Detail:
CPM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Stokenchurch
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially around process optimisation and CRM management.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience with workflow planning and problem resolution clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Administrator in Stokenchurch
Some tips for your application 🫡
Show Off Your Organisational Skills: Since the role is all about optimising processes, make sure to highlight your organisational skills in your application. Share specific examples of how you've successfully managed projects or improved workflows in the past.
Tailor Your Application: Don’t just send a generic CV and cover letter! Tailor your application to reflect the key responsibilities mentioned in the job description. Use similar language and focus on relevant experiences that align with what we’re looking for.
Be Clear and Concise: When writing your application, clarity is key. Keep your sentences short and to the point, making it easy for us to see your qualifications and enthusiasm for the role. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CPM UK
✨Know Your Processes
Since the role focuses on implementing and optimising processes, make sure you brush up on relevant methodologies. Be ready to discuss any past experiences where you've successfully streamlined operations or improved workflows.
✨Familiarise with CRM Systems
Understanding CRM systems like Salesforce is crucial for this position. If you have experience with these tools, prepare specific examples of how you've used them to enhance communication and efficiency in previous roles.
✨Excel Skills are Key
As you'll be working with Excel reporting, ensure you're comfortable discussing your proficiency. Bring examples of reports you've created or data analyses you've conducted to showcase your skills.
✨Demonstrate Team Collaboration
This role requires effective communication between various teams. Prepare to share instances where you've successfully collaborated with others, resolved conflicts, or facilitated training sessions to highlight your teamwork abilities.