At a Glance
- Tasks: Build strong client relationships and drive campaign success for a leading rewards platform.
- Company: Join the UK's top Convenience rewards platform with a dynamic team.
- Benefits: Up to £42,000 salary, hybrid working, generous holiday package, and community support days.
- Other info: Exciting opportunities for growth in a fast-paced, innovative environment.
- Why this job: Shape the future of digital marketing while making a real impact on client success.
- Qualifications: Experience in account management and strong commercial awareness required.
The predicted salary is between 50000 - 51000 £ per year.
Job Description
Join the team behind the UK's leading Convenience rewards platform!
We're looking for a commercially minded Client Account Manager to build trusted client relationships, drive campaign success and help shape the future of digital field marketing.
- Location
- Stokenchurch, United Kingdom, HP14
The Role
As a Client Account Manager, you will be the trusted day‑to‑day contact for a portfolio of FMCG clients, helping them maximise the value of the *shopt platform.
Working closely with Product, Operations and Analytics teams, you will build strong client relationships, deliver outstanding service, and drive growth of the UK’s leading digital activation platform.
Key Responsibilities
- Build and develop strong relationships with FMCG clients, becoming their trusted partner.
- Manage campaigns from planning through to delivery, ensuring objectives, budgets and deadlines are achieved.
- Analyse campaign performance and present clear, commercially focused recommendations.
- Develop proposals, negotiate opportunities and support business growth across existing accounts.
- Work collaboratively with internal teams to deliver high‑quality client solutions.
- Monitor budgets, forecasts and revenue, ensuring commercial targets are met.
- Identify opportunities to improve processes, client experience and platform performance.
About You
You are a confident relationship builder who enjoys working with clients, solving problems and using data to drive better business decisions.
You are commercially aware, highly organised and comfortable managing multiple priorities in a dynamic environment.
Essential Experience
- Experience in account management, client services or business development.
- Strong commercial awareness with excellent negotiation and influencing skills.
- Confidence analysing data and using insights to shape recommendations (Power BI experience is advantageous).
- Excellent presentation and communication skills.
- Strong project management and organisational abilities.
- The ability to build credibility with stakeholders at all levels.
- A proactive, curious mindset with a passion for innovation and continuous improvement.
- Experience within FMCG, retail, agency or digital marketing environments is desirable.
- Knowledge of the Convenience channel or digital activation platforms would be an advantage.
Benefits
- Up to £42,000 Salary depending on experience
- Car allowance £6,000
- Hybrid working (3 days per week in the office)
- Generous holiday package (26 days plus bank holidays, increasing to 31 days with service)
- Pension plan
- Dedicated days for giving back to the community through charitable activities
- Perks at Work: access to discounts including gym
- Peppy health support app
- DIGICARE+ app for specialist advice
- Enhanced maternity/paternity leave
- #J-18808-Ljbffr
