Senior Manager, Omnichannel Production - MUST speak Spanish or Italian

Location: Uxbridge (50% office time/ 50% remote)

Duration: 12 Months

Rate: £50 per hour

Department: Worldwide Omnichannel Excellence

Job Summary

The Senior Manager, Omnichannel Production will be a critical partner across the Worldwide Commercialisation Excellence teams, as well as the markets, aiming to create a single point of contact for operational execution across all omnichannel campaigns for brands promoted in European, APAC, and ICON Markets. The role is responsible for tactical planning and execution based on the established omnichannel strategy for priority product/brand launches and in-life portfolios. The Senior Manager, Omnichannel Production ensures tactical plans are carried through and delivered with a focus on quality, accuracy, urgency, and flawless on-time/on-quality execution. This role requires expertise in project management, digital marketing execution and stakeholder collaboration to drive successful campaign outcomes.

Key Responsibilities

• Oversee end-to-end campaign execution, ensuring alignment with brand strategy.
• Manage the day-to-day tactical execution plan for assigned market(s).
• Partner with Omni Channel Strategists and brand team(s) to understand marketing campaigns and overall brand strategy to best provide direction on production and execution on marketing assets.
• Collaborate closely with the Omni Channel Strategists, brand teams, and creative teams to understand specific project requirements.
• Collaborate cross-functionally to plan executions, schedule resources, and execute campaigns in line with BMS Operating Model standards and processes.
• Accountable for development of content timelines.
• Accountable for the content to be delivered as planned across all channels.
• Build and maintain strong relationships across internal teams, external vendors, and agencies.
• Act as an SME for tools and platforms, operating models, and processes used to support project management, workflows, timelines, finances, and successful delivery of tactics.
• Lead and participate in status meetings, ensuring clear communication and alignment on key projects.
• Manage multiple tasks simultaneously, with the ability to prioritise workload to support brand strategies, ensuring efficient and effective production processes.
• Identify process improvement opportunities within production management and drive innovation initiatives.
• Build and maintain vendor relationships across all production partners.
• Utilise Agile methodologies to optimise workflows and improve execution efficiency.
• Analyse marketing data to identify trends, insights, and opportunities for optimization.
• Implement best practices and industry standards to enhance marketing operations.
• Stay informed about emerging technology solutions that enhance omnichannel marketing execution.

Qualifications and Experience

• 3-5 years of experience in digital marketing operations (execution) within a large, complex organisation.
• 3+ years of experience in omnichannel marketing management, campaign planning, and budget tracking.
• 3+ years of project management experience.
• Familiarity with content management systems, marketing asset specifications, templates, and workflows.
• Experience managing external vendors.
• Strong understanding of marketing performance data and its impact on decision-making.
• Proficiency in Veeva CRM.
• Experience with Workfront, JIRA, eWizzard and SFMC is a plus.
• Experience with taxonomy and content tagging is desired.
• Familiarity with Agile methodologies is desired.

Key Competencies & Skills

• Excellent stakeholder management and cross-functional collaboration abilities.
• Strong problem-solving, strategic planning, and decision-making skills.
• Exceptional written and verbal communication skills, with the ability to create and edit reports and presentations.
• Ability to thrive in fast-paced environments while prioritising tasks effectively.
• Passion for innovation, continuous improvement, and process optimisation.
• Ability to quickly learn BMS internal platforms, operating models, and processes.

Languages

Fluency in English AND either Spanish or Italian is required. Proficiency in additional languages is an advantage.