Senior Customer Service Team Lead in Newcastle upon Tyne

A leading recruitment agency seeks a Customer Service Team Supervisor in Newcastle. This role involves managing a team, ensuring service excellence, and driving team performance. The ideal candidate will have a strong background in contact center operations, proven people management skills, and a passion for customer service. Responsibilities include coaching the team, monitoring performance, and maintaining high standards of service delivery. If you enjoy leading by example and have experience in dynamic environments, this opportunity is for you. #J-18808-Ljbffr