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- Tasks: Enhance knowledge-sharing and drive engagement within our global HR organisation.
- Company: Join a dynamic global HR team focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by simplifying HR processes and enhancing employee experience.
- Qualifications: Experience in knowledge management or HR support, with strong communication skills.
- Other info: Fast-paced environment with a focus on continuous improvement and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
The global role of HR Knowledge Management Specialist enhances knowledge-sharing practices and drives engagement around knowledge content within our HR organization. This role focuses on creating and maintaining HR’s One Source of Truth, ensuring alignment across global teams while fostering strong local partnerships. The position holder will be a good communicator, establishing close relationships to local content owners and is dedicated to making information accessible, understandable, and user-centric for all stakeholders. It includes the responsibility of managing the document loading and approval process for all as well as overviewing the standard processes.
Responsibilities
- Knowledge Management: Develop, implement, and maintain knowledge management systems to ensure accurate, up-to-date, and easily accessible HR information.
- AI implementation: Co-Create an AI implementation in HR with focus on ticket deflection and knowledge management.
- Support for HR Organization: Collaborate with HR teams globally to ensure available documentation and information for processes, policies and data is standardized, created and consistent.
- User-Centric Approach: Develop content and communication strategies tailored to employees’ needs, ensuring HR information is provided clear, relevant, and actionable.
- Communication & Accessibility: Translate complex HR policies and procedures into easy-to-understand language that enhances employee experience and understanding.
- Document Management: Review/validation and upload of global and local HR documentation into the defined document management systems (OneSource of Truth, ServiceNow, global employee file etc.). Ensures all relevant information is captured for each document loaded. Manages the review and approval process of all documents to agreed timelines in the documentation project plan and act as Gatekeeper for the global HR document management systems (One Source of Truth).
Skills and Competencies
- Proven experience in knowledge management, HR support services, employee engagement, or change management within a global organization.
- AI Skills and Knowledge appreciated.
- Strong understanding of HR processes, policies, and systems.
- Excellent communication and stakeholder management skills, with the ability to simplify complex information.
- Ability to drive engagement initiatives that promote alignment across diverse teams.
- Strong attention to detail and a high level of accuracy.
- Able to prioritize workload and deadlines.
- End-user centric: Ability to anticipate user needs and proactively advance/evolve provided knowledge management solutions.
- Detail-Oriented: Ensures accuracy and clarity in documentation, content coordination and communication.
- Collaborative: Builds strong relationships with global and local teams to facilitate knowledge and content sharing.
- Adaptable: Thrives in a fast-paced, evolving environment and embraces continuous improvement.
Knowledge Management Specialist in Manchester employer: Cpl Life Sciences
Contact Detail:
Cpl Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Knowledge Management Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees in the HR field on LinkedIn or through professional groups. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to knowledge management and HR processes. We recommend using the STAR method to structure your answers, showcasing your experience and skills effectively.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to explain complex ideas simply. This will demonstrate your ability to translate HR policies into user-friendly language, just like the role requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Knowledge Management Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Knowledge Management Specialist. Highlight your experience in knowledge management and HR support services, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about knowledge sharing and how you can enhance engagement within our HR organisation. Keep it user-centric and relatable.
Showcase Your AI Skills: If you’ve got any experience with AI implementation, make sure to mention it! We’re keen on candidates who can co-create AI solutions that improve knowledge management and ticket deflection.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Cpl Life Sciences
✨Know Your Knowledge Management
Make sure you understand the principles of knowledge management and how they apply to HR. Brush up on your experience with systems that ensure information is accessible and user-centric, as this will be a key focus in the role.
✨Communicate Clearly
Since the role requires simplifying complex HR policies, practice explaining these concepts in straightforward language. Prepare examples of how you've successfully communicated intricate information in the past, as this will showcase your ability to engage stakeholders effectively.
✨Showcase Your Collaboration Skills
Be ready to discuss how you've built strong relationships with teams in previous roles. Highlight specific instances where your collaboration led to successful knowledge-sharing initiatives, as this aligns perfectly with the job's requirements.
✨Demonstrate Attention to Detail
Prepare to talk about your experience with document management and how you ensure accuracy in your work. Bring examples of how you've managed documentation processes and maintained high standards, as this will be crucial for the position.
