ServiceNow Solution Architect
We are seeking an experienced ServiceNow Solution Architect working closely with the client as part of their established ServiceNow team. This is a senior, client-facing role where you will translate business requirements into scalable, well-governed ServiceNow solutions. You’ll act as a subject matter expert, providing technical leadership, setting standards, and ensuring the overall health and performance of the platform.
Location: London, England
Responsibilities
Translate client and business requirements into differentiated, deliverable ServiceNow solutions
Provide technical governance oversight across the ServiceNow platform
Enforce coding standards across both Accenture delivery teams and Post Office resources
Own and produce High-Level Design (HLD) documentation and solution artefacts
Act as an escalation point for technical issues and development blockers
Collaborate closely with business and technical stakeholders across the organisation
Proactively identify, log, and drive continuous improvement opportunities
Contribute to platform health management and long-term architectural direction
Support technical triage of major incidents and platform issues when required
Provide leadership and guidance to development teams, supporting effective delivery
Qualifications
Proven experience as a ServiceNow Solution Architect
Expert-level proficiency in ServiceNow
Strong experience defining and enforcing technical governance and development standards
Ability to produce clear, structured design documentation (HLDs, solution designs)
Strong stakeholder engagement and client-facing experience
Experience working in complex, multi-team enterprise environments
Excellent problem-solving and decision-making skills
Contact
If you are interested please apply or send your CV to
ServiceNow Solution Architect in London employer: Cpl Life Sciences
Cpl Life Sciences is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the biotechnology sector. With a strong focus on employee growth and development, team members benefit from hybrid working arrangements in West London, allowing for a balanced work-life integration while contributing to groundbreaking projects in regulatory affairs. The company values continuous improvement and provides opportunities for meaningful contributions to the advancement of healthcare solutions.
