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- Tasks: Support and enhance clinical systems for efficient study management and monitoring.
- Company: Global leader in clinical operations with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in global clinical trials.
- Qualifications: Expertise in Veeva Vault Clinical and strong project management skills.
- Other info: Collaborative environment with diverse teams and exciting challenges.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an Expert Business Support Manager with strong Veeva Vault Clinical expertise to join a global clinical operations environment. This role will play a critical part in supporting and enhancing systems that enable efficient study start-up, monitoring, clinical trial management, and eTMF activities.
You will work closely with cross-functional, global stakeholders to deliver impactful, business-critical solutions used across multiple functions worldwide.
Key Responsibilities- Act as a subject matter expert on global, cross-functional project teams, contributing to the development and optimization of clinical systems
- Compile and define user requirements to support system development and continuous improvement
- Develop deep expertise in relevant applications and advise on optimal usage across the organization
- Recommend and define business rules, system policies, and procedures
- Support system administration activities and coordination efforts
- Perform User Acceptance Testing (UAT) and system validation activities
- Contribute to quality checks, housekeeping, and ongoing system maintenance
- Develop and deliver system training and support sessions as required
- Partner with process experts to define and maintain the application feature roadmap
- Analyze reporting capabilities to support operational plan compliance
- Lead troubleshooting efforts for escalated system issues
- Identify opportunities for system and application enhancements through issue analysis
- Strong project management capabilities
- Broad understanding of global clinical operations processes and their translation into integrated IT solutions
- Proven experience working with Veeva Vault Clinical
- Ability to adapt quickly in a fast-paced, changing business environment
- Strong technical and analytical skills with a solution-oriented mindset
- Experience collaborating in a global, multicultural, matrix organization
- Ability to lead cross-functional initiatives with significant business impact
- Comfortable working with limited supervision and accountable for developing project proposals
- Excellent written and verbal communication skills in English
Interested? Apply now or send your CV to luke.sandilands@cpl.com
Expert Business Support Manager in London employer: Cpl Life Sciences
Contact Detail:
Cpl Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Expert Business Support Manager in London
✨Tip Number 1
Network like a pro! Reach out to connections in the clinical operations field, especially those familiar with Veeva Vault Clinical. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your project management skills and understanding global clinical operations processes. We recommend practising common interview questions and scenarios related to system administration and user acceptance testing.
✨Tip Number 3
Showcase your expertise! When you get the chance, share examples of how you've optimised clinical systems or led cross-functional initiatives. This will demonstrate your value and fit for the Expert Business Support Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Expert Business Support Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Expert Business Support Manager role. Highlight your Veeva Vault Clinical expertise and any relevant project management experience. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've contributed to clinical operations and system enhancements in the past. We love a good story!
Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet approachable. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Cpl Life Sciences
✨Know Your Veeva Vault Inside Out
Make sure you brush up on your Veeva Vault Clinical knowledge. Be prepared to discuss specific features and how they can enhance clinical operations. Think about examples from your past experience where you've successfully used this system.
✨Showcase Your Project Management Skills
Prepare to talk about your project management capabilities. Have a couple of solid examples ready that demonstrate how you've led cross-functional initiatives, especially in a global context. Highlight any challenges you faced and how you overcame them.
✨Understand the Bigger Picture
Familiarise yourself with global clinical operations processes and how they integrate with IT solutions. Be ready to discuss how your role as an Expert Business Support Manager can impact these processes positively.
✨Communicate Clearly and Confidently
Since excellent communication skills are key for this role, practice articulating your thoughts clearly. Prepare to explain complex concepts in simple terms, especially when discussing system policies or user requirements.
