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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and manage order processing.
- Company: Join a leading life sciences company with a focus on innovation and teamwork.
- Benefits: Enjoy a competitive salary, private health care, and exciting sales incentives.
- Why this job: Make a real difference by leading a high-performing team in a hybrid work environment.
- Qualifications: Strong customer service skills and previous experience in a leadership role.
- Other info: Great opportunity for career growth in a supportive and collaborative setting.
The predicted salary is between 42000 - 48000 £ per year.
A leading life sciences company is seeking a Customer Services Team Lead to oversee a high-performing team in Watford with hybrid working. The role involves supervising, motivating, and developing the team while ensuring customer queries and orders are processed efficiently.
Ideal candidates will possess strong customer service skills and previous team leader experience.
Compensation includes a salary of £45,000 per annum and additional perks like private health care and sales incentives.
Customer Services Team Lead (Hybrid) — SAP & Reports in London employer: Cpl Life Sciences
Contact Detail:
Cpl Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Team Lead (Hybrid) — SAP & Reports in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the life sciences sector and let them know you're on the lookout for a Customer Services Team Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and customer service. We recommend using the STAR method to structure your answers, showcasing your experience in motivating teams and handling customer queries effectively.
✨Tip Number 3
Showcase your skills on social media! Update your LinkedIn profile to highlight your customer service expertise and team leadership experience. Engage with relevant content and connect with industry professionals to increase your visibility.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like the Customer Services Team Lead. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Customer Services Team Lead (Hybrid) — SAP & Reports in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any previous team leader experience. We want to see how you’ve motivated and developed teams in the past, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services Team Lead role. Share specific examples of how you've handled customer queries and led teams effectively.
Showcase Your Achievements: When filling out your application, be sure to include any relevant achievements or metrics that demonstrate your success in customer service. Numbers speak volumes, so if you’ve improved team performance or customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Cpl Life Sciences
✨Know Your Stuff
Make sure you’re familiar with the life sciences industry and the specific products or services the company offers. Brush up on SAP systems and reporting tools, as these will likely come up in conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or resolved conflicts. This will demonstrate your capability to oversee and develop a high-performing team.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Have specific examples of how you've handled difficult customer queries or improved service processes. This shows that you understand the importance of customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
