Building Services Engineering Supervisor in Hertford

The Building Services Engineering Supervisor will report to the Engineering Manager, this role has responsibility for the reliable and compliant operation of the site wide Building and Utility Services and equipment serving all areas of the European Knowledge Centre (EKC) facility at Hatfield. The main purpose of this role is to oversee the maintenance and repair activities of mechanical and electrical equipment within a pharmaceutical Manufacturing and Research facility. This includes managing a team of engineers, ensuring compliance with GMP standards, regulations, company procedures and practices and optimising maintenance processes.

Main Duties/Responsibilities:

• On call (1 in 6), includes attending site Sat/Sun and bank holidays to blow down boilers and plant room checks.
• To cover absences for holiday and sickness when required.
• Supervise and coordinate the activities of the utility mechanical and electrical engineering team, including scheduling work assignments, prioritising tasks, and providing guidance and support as needed.
• Monitor equipment performance and maintenance activities to ensure adherence to maintenance schedules and compliance with regulatory requirements.
• Conduct regular inspections and audits to assess equipment condition, identify areas for improvement, and implement corrective actions.
• Collaborate with other departments to plan and execute maintenance shutdowns, equipment upgrades, and installations.
• Review and approve maintenance procedures, work permits, and documentation to ensure accuracy and completeness.
• Develop and implement training programs for engineering staff to enhance skills and knowledge in maintenance techniques, safety procedures, and regulatory compliance.
• Act as a point of contact for external contractors and vendors, overseeing their work and ensuring compliance with site policies and procedures.
• Prepare reports and presentations for management on equipment performance, maintenance activities, and budget utilization.
• Ensure documentation and data is completed to statutory, H&S and GxP standards.
• Control of service contracts and providers to ensure maintenance activities are undertaken according to plan.
• Fault finding and issue resolution where other parts of the engineering team need additional support.
• Continuous Improvement activities within area of responsibility.
• Assessment of critical spares requirements, reviewing supply and storage needs.
• Reactive Maintenance: – Recovery from equipment failures, including investigations.
• Managing contractors for specific maintenance and throughout Project activities.
• The optimisation of plant/equipment by implementing condition-based maintenance systems.
• Minimizing energy consumption through effective control and use of plant and systems.
• Budgets and business plans for area of responsibility.

Experience and Qualifications required:

• Educated to ‘A’ level standard/ONC/HNC standard.
• Relevant technical qualification in mechanical or electrical engineering.
• Excellent verbal and written English communication skills.
• Previous experience in a supervisory or leadership role within a pharmaceutical or GMP environment.
• Full UK driving license.
• Experience in supervising a team of engineers or technicians.
• Proficiency in reading and interpreting technical drawings, schematics, and manuals.
• Updating and reviewing of Risks assessments.
• Contract management to ensure maintenance activities are undertaken according to correct procedures.
• In-depth knowledge of mechanical and electrical systems, maintenance practices, and regulatory requirements.
• Strong leadership and interpersonal skills, with the ability to motivate and develop team members.
• Experience using computerised maintenance management systems (CMMS) for the purpose of raising corrective work orders and locating spares.
• Need to be flexible, as occasionally the need will arise to work outside standard office hours.
• Experience with budget management and cost control.
• Familiarity with lean manufacturing principles and continuous improvement methodologies.
• Previous experience working in a GMP or highly regulated industry.

Skills and Aptitude Required:

• Skills: Excellent leadership and decision-making skills.
• Ability to prioritize and delegate tasks effectively to meet operational goals.
• Strong problem-solving abilities and attention to detail.
• Effective communication, administration and negotiation skills.
• Adaptability to changing priorities and challenges.
• Commitment to promoting a culture of safety, quality, and continuous improvement within the team.
• Team working.
• Relationship management skills.

• Aptitude: Good time keeping.
• Ability to prioritise and manage multiple tasks and projects with potentially conflicting requirements.
• Good awareness of Health and Safety.

Tools and Equipment Used/Working Environment:

• Laptop Computer.
• Mobile phone.
• Hand and portable tools for maintenance activities.
• MS office (Outlook, Teams, Word and Excel).
• CAFM System (Maximo).
• Workshop.

Working Relationships:

• This position has working relationships with the following: Estates team, EML engineering and FM service to provide technical support.
• Provision of Technical guidance and expertise on engineering projects to Key Sponsors, Stakeholders and Project teams.
• Regulatory to support Regulatory compliance and generation of GMP documentation.
• External parties both to support engineering projects.
• External suppliers for the implementation and qualification of new equipment and technology.