Packaging Line Leader - Pharmaceuticals in Hatfield

The Packaging Line Leader (PLL) role reports to the Production Shift Manager. The Packaging Line Leader will have the responsibility for the performance of the applicable lines. They understand the best practice ways of working in Packaging and capture these in documented standards. The PLL maintains these documented standards with responsibility for reviewing/updating these to incorporate improvements and learnings made from their routine use.

The Packaging Line Leader monitors Packaging Line performance against Key Performance Indicators (KPIs), as well as underpinning Leading and Lagging Performance Indicators. The Packaging Line Leader leads meetings to review performance against these metrics with the line teams, support functions and wider management. The PLL facilitates discussion to understand performance trends, leading and facilitating decisions on the action(s) required to improve performance. The PLL leads and facilitates Problem Solving in response to issues (e.g. Quality Events), as well as proactively addressing the causes of sub-optimal line performance. The PLL supports the Production shift managers by providing feedback on operator performance and development.

General Responsibilities (Safety, Quality, Customer, Cost & Innovation)

• To ensure that operations conducted are performed in accordance with the requirements of the company’s Corporate Standards, Quality System, GMP and GDP Guidelines and Industry Standards.
• Duties are performed to ensure a safe working environment is maintained for self and other employees, ensuring all near miss incidents and accidents are reported in accordance with procedures.
• The Quality of products manufactured and released is assured through adherence to all procedures.
• Opportunities to improve operations and reduce cost are identified and progressed through the continuous improvement and demand innovation initiatives.
• Company philosophy of hhc is at the forefront of daily activities.
• All stakeholder and customer expectations are understood and met through communication.
• Performance is in line with personal and company objectives with demonstrated behaviours and competencies.

Working Relationships of this position

• Production Packaging team
• Packaging Technical Production and Automation Engineering teams (including Process Engineering and Technicians)
• Eisai IT
• Quality Assurance and Quality Systems
• External Suppliers for Packaging Materials

Job Specific Responsibilities

• Team Management: Supports the management of Packaging Operators by providing feedback to the Production shift management team and attending performance reviews, regular 1:1s/check-ins and development discussions.
• Standards: Owns and maintains documented standards for packaging area activities (e.g. SWIs, Training Materials, SOPs). Regularly confirms adherence to documented standards and takes action as required to maintain ongoing adherence.
• Training: Supports the production technical trainer with the training program by highlighting training requirements for their lines.
• Area Performance Management: Monitors packaging performance against pre-defined KPIs, as well as Leading and Lagging Performance Indicators. Leads regular cross-functional meetings in Production to discuss line performance, and drive consensus and ownership for action required to improve. Accountable for production-owned actions to improve packaging performance. Ensure the lines have resources available to complete their activities.
• Problem Solving: Leads proactive and reactive problem-solving using industry standard techniques, including documentation of investigation and conclusions (e.g. for quality events).
• General Responsibilities: First point of contact for any issues on their line. Works across different shifts to ensure clarity in communication and alignment in ways of working to minimise waste. Manages the communication of line issues to relevant support teams, and is responsible for coordination of the initial response to ensure timely support provided to resolve. Escalates to the Production Shift Manager and/or Production Manager when line issues are not resolved within a timely manner. Deputises for the Production Shift Manager, as requested. Participates in the Focus Team groups. Runs the line where required by the operation. Can act as the production representative/SME for projects. Performs other responsibilities at the request of the Production Shift Manager.

Skills and Qualifications

• Job holder must possess very high levels of aptitude in the Microsoft Office suite of applications (i.e. Word, Excel, Outlook, PowerPoint).
• Good technical writing skills.
• Good Communication skills across different levels in the organisation (e.g. Ops, OLT).

Competencies

• A proactive, self-starter, highly accountable.
• Highly professional and able to operate effectively under pressure with competing priorities.
• Self-aware, Diplomatic, Inclusive.
• Strong Active Listening skills.
• Positive Energy.