Senior Benefits Specialist in Chester

Senior Benefits Specialist in Chester

Chester Full-Time 16 - 28 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Manage and administer benefits programs, ensuring efficiency and a positive experience for employees.
  • Company: Join a dynamic company in Chester with a hybrid working model.
  • Benefits: Earn £22 per hour, enjoy flexible working, and gain valuable experience.
  • Why this job: Make a real impact on employee wellbeing through innovative benefits administration.
  • Qualifications: Bachelor's degree and experience in Benefits Administration required.
  • Other info: Collaborative environment with opportunities for professional growth.

The predicted salary is between 16 - 28 £ per hour.

Pay rate: £22 per hour PAYE

Location: Chester (Hybrid working 2-3 days in the office and the rest remote)

Duration: 12 months

Hours: 35 hours per week

Responsible for execution and administration of the benefits and retirement program, including health & welfare, savings plans, and wellness.

Responsibilities:

  • Responsible for the effective, end to end operation of benefits programs for assigned markets, ensuring efficiency and positive customer experience.
  • Understand, interpret, and effectively communicate benefit plan provisions, policies, programs, process and practice as the escalation point for Key Business Partners and for the resolution of Tier 2 benefits enquiries or needs.
  • Proactively document all processes and activities, drafting and updating LWI’s (Local Work Instructions), training materials and Knowledge Articles, including defining streamlined processes for all applicable scenarios.
  • Drive the implementation of new benefits / benefit design and process changes into operational systems, as well as undertaking process improvement activities and other projects related to benefit programs.
  • Execute and administer day to day activities related to benefit plan eligibility, enrolments, status changes, terminations and claims, including as needed:
  • Liaising with system providers, local brokers and vendors.
  • Actioning monthly changes in provider portals.
  • Reviewing and reconciling system generated reports, data feeds and integrations.
  • Administering invoicing and payment processes for regional and some local vendors including raising POs, validating invoice specifications and tracking payments, etc. within the defined vendor management framework.
  • Logging, managing and monitoring through to resolution any deviations from agreed service standards.
  • Administering some social security programs.
  • Manage the end-to-end process for enrolment windows in partnership with benefits system provider and Benefits Strategy and Delivery Management teams, and agree and maintain annual calendars of activities.
  • Research, problem-solve and respond on issues related to benefit programs, objectives and procedures raised by employees, HR and third-party vendors (Includes brokers, insurance providers, regulatory agencies, etc.).
  • Review system generated correspondence and communications, vendor websites (including benefits enrolment tools) and benefits content on the HR portal, to ensure these are current, accurate and market relevant, and support employee self-service, recommending and implementing updates as needed.
  • Assist with compliance and governance of all total rewards plans and programs including identifying risks, participating in audits and recommending and delivering corrective actions.
  • Collaborate with Benefits Strategy and Strategic Delivery Management teams to develop, operationalize and deliver enterprise-wide solutions.
  • Identify and recommend opportunities for improvements in existing People Services systems and processes.
  • Develop, specify and implement recommendations for global benefits administration systems changes, prepare change request documentation and support implementation.
  • Manage and perform testing activities for benefits administration systems implementations, changes and ongoing enhancements.
  • Train team members, and HRAs on benefit topics, processes and changes.
  • Complete annual Benefit Surveys, as required.
  • Desired Experience

    Must have requirements:

    • Language Requirements: Proficiency in English required plus another European language is a plus.
    • Bachelor's degree from an accredited university/college or equivalent experience.
    • In depth experience in Benefits Administration.
    • General knowledge and understanding of HR policies, processes, regional Employment Laws and Benefits legislative requirements for the relevant region.
    • Proficiency in Excel, particularly vlookups and pivot tables, and other Microsoft Office applications.
    • Experience working in a multi-cultural/multi-country work environment.
    • Ability to network across a global organization in order to align with organization objectives and strategy.

    Ideal Candidates Would Also Have:

    • Practical operational experience of other HR processes, e.g., talent acquisition, payroll, performance.
    • Experience working within an HR Shared Services delivery model.
    • Experience working with Workday, ServiceNow, Darwin, Morneau Shepell’s Ariel.
    • Experience in coaching others to build capabilities or enhance functional depth.

    Senior Benefits Specialist in Chester employer: Cpl Life Sciences

    As a Senior Benefits Specialist in Chester, you will join a dynamic team that values employee well-being and professional growth. Our hybrid working model promotes a healthy work-life balance, while our commitment to continuous improvement and innovation ensures that you will have ample opportunities to develop your skills and advance your career. With a supportive culture and a focus on collaboration, we strive to create an engaging environment where every employee can thrive.
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    Contact Detail:

    Cpl Life Sciences Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Benefits Specialist in Chester

    ✨Tip Number 1

    Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Benefits Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Prepare for interviews by researching the company and its benefits programs. Be ready to discuss how your experience aligns with their needs. We want to see you shine, so practice common interview questions and think of examples that showcase your skills in benefits administration.

    ✨Tip Number 3

    Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Senior Benefits Specialist position.

    ✨Tip Number 4

    Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s make it happen!

    We think you need these skills to ace Senior Benefits Specialist in Chester

    Benefits Administration
    Customer Experience Management
    Process Improvement
    Data Analysis
    Compliance and Governance
    Project Management
    Communication Skills
    Problem-Solving Skills
    Microsoft Excel (vlookups, pivot tables)
    HR Policies and Employment Laws
    Training and Development
    Multi-Cultural Awareness
    HR Shared Services Delivery Model
    System Testing and Implementation
    Vendor Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Senior Benefits Specialist role. Highlight your experience in benefits administration and any relevant HR policies you've worked with. We want to see how your skills match what we're looking for!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about benefits administration and how you can contribute to our team. Keep it concise but impactful – we love a good story!

    Showcase Your Skills: Don’t forget to highlight your proficiency in Excel and any experience with HR systems like Workday or ServiceNow. We’re keen on seeing how you can leverage these tools to improve our processes!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!

    How to prepare for a job interview at Cpl Life Sciences

    ✨Know Your Benefits Inside Out

    Make sure you understand the ins and outs of benefits administration. Brush up on health & welfare plans, retirement programs, and any relevant legislation. Being able to discuss these topics confidently will show that you're not just familiar with the role but genuinely interested in it.

    ✨Showcase Your Problem-Solving Skills

    Prepare examples of how you've tackled complex issues in benefits administration before. Think about times when you had to liaise with vendors or resolve Tier 2 enquiries. This will demonstrate your ability to handle challenges effectively and improve processes.

    ✨Be Ready to Discuss Process Improvements

    Since the role involves driving process improvements, come prepared with ideas or examples of how you've streamlined operations in previous positions. Highlight your experience with documenting processes and creating training materials, as this will resonate well with the interviewers.

    ✨Excel at Excel

    Given the emphasis on proficiency in Excel, be ready to discuss your experience with vlookups and pivot tables. If possible, bring along examples of reports or analyses you've created. This will help you stand out as someone who can handle the data side of benefits administration with ease.

    Senior Benefits Specialist in Chester
    Cpl Life Sciences
    Location: Chester

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