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- Tasks: Monitor alarms, analyse data, and ensure safety across operational systems.
- Company: Flexsource NI is a dynamic company focused on operational efficiency and customer service.
- Benefits: Earn £15.71 per hour with a structured 4 on 4 off shift pattern.
- Why this job: Join a vital role in ensuring safety and efficiency while gaining valuable experience.
- Qualifications: 5 GCSEs including English and Maths; 2 years in a customer-centric or operational role.
- Other info: Basic Access NI check required; enhanced security vetting for access to critical infrastructure.
The predicted salary is between 30000 - 40000 £ per year.
Flexsource NI are currently recruiting for a Telemetry Controller on a temporary fulltime basis, with a starting salary of £15.71 per hour
This position is for a 6 month period, fully office based in Belfast and involves 12 hour shifts, 4 on 4 off, to include nights, weekends and public holidays.
Responsibilities:
·Monitor and respond to real-time alarms and events across operational systems to ensure quick resolution and minimise customer impact.
·Analyse telemetry data trends and escalate issues as needed, contributing to improved service delivery.
·Oversee lone worker and security management systems, ensuring staff safety and asset security.
·Provide remote SCADA support for operational infrastructure and contribute to fault diagnosis and resolution.
·Work across multiple disciplines including water, wastewater, and mechanical/electrical systems.
·Collaborate with internal teams and external stakeholders to support performance targets and enhance operational efficiency.
·Maintain accurate system data, generate reports, and provide insights to support decision-making and performance improvements.
·Schedule and dispatch field teams and contractors, adapting plans as required to meet customer priorities.
·Act as the first point of contact for emergency services and regulatory bodies, escalating incidents per procedures.
·Participate in a 24/7 shift and on-call rota, maintaining thorough shift records and effective handovers
Requirements:
·5 GCSE’s to include English and Math
·2 years experience in a customer centric role or operational role which involves analysing and interpreting system data
·Experience communicating with a range of internal and external stakeholders
·Experience working to challenging deadlines in a regulated or customer service environment
·Proficient user of Microsoft office packages
Apply today, or for more information, call Ciaran from Flexsource on 02890725663
Note, a Basic Access NI check is required for this post. Having a record will not necessarily exclude you from the application process.
Postholders in this role are also required to undertake enhanced security vetting as postholders have access to critical national infrastructure on a daily basis.Therefore, in addition to the basic Access NI security clearance, the successful candidate will be required to complete a Counter Terrorism Check (CTC) as part of the pre-employment checking process.
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Telemetry Controller employer: Cpl Healthcare
Contact Detail:
Cpl Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemetry Controller
✨Tip Number 1
Familiarise yourself with telemetry systems and SCADA support. Understanding how these systems work will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your data analysis skills. Since the role involves analysing telemetry data trends, being able to discuss relevant tools or methods you've used in the past can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've effectively communicated with various stakeholders in previous roles. This will showcase your ability to collaborate and manage relationships, which is crucial for this position.
✨Tip Number 4
Understand the importance of safety and security management systems. Being knowledgeable about these areas will show that you take the responsibilities of the role seriously and are ready to contribute to staff safety and asset security.
We think you need these skills to ace Telemetry Controller
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Telemetry Controller position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in customer-centric or operational roles, particularly those involving data analysis and communication with stakeholders. Use specific examples to demonstrate your capabilities.
Showcase Technical Skills: Mention your proficiency in Microsoft Office and any other relevant technical skills that relate to telemetry data analysis and SCADA support. This will show that you are well-equipped for the technical aspects of the role.
Prepare for Security Checks: Be ready to discuss your background and any potential issues regarding the Basic Access NI check and Counter Terrorism Check (CTC). Transparency about your history can help ease concerns during the vetting process.
How to prepare for a job interview at Cpl Healthcare
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Telemetry Controller. Familiarise yourself with monitoring systems, SCADA support, and data analysis, as these will be key topics during your interview.
✨Showcase Your Experience
Prepare to discuss your previous roles that involved customer service or operational tasks. Highlight specific examples where you analysed data or resolved issues, as this will demonstrate your suitability for the position.
✨Communicate Effectively
Since the role requires interaction with various stakeholders, practice clear and concise communication. Be ready to explain how you've successfully collaborated with teams in the past and how you handle challenging situations.
✨Prepare for Shift Work Questions
Given the 12-hour shifts and on-call requirements, be prepared to discuss your flexibility and ability to work under pressure. Share any relevant experiences that showcase your adaptability and commitment to meeting customer needs.
