COMPANY OVERVIEW
- We are a US-based multinational toy company with a key sourcing and trading hub in Hong Kong.
- We have more than 150 employees in our Hong Kong office.
- We own several well-known toy brands.
- We work with leading global partners to design, manufacture and distribute innovative toy products worldwide.
- We serve major retailers in the United States and Europe, as well as international toy brands.
ROLE MISSION
- Lead the assigned shipping sub-team and ensure smooth daily operations.
- Manage import and export shipments and shipping documentation accurately and on time.
- Coordinate with internal teams, suppliers, freight forwarders and other parties to ensure timely shipment delivery.
- Identify and resolve shipment-related issues quickly and effectively.
- Maintain accurate shipping records and keep the ERP system up to date.
ROLE SUMMARY
- You will report to the Shipping Manager.
- You will join a Shipping Team of around 20 members.
- You will lead a shipping sub-team of 5 members.
- Supervise the daily operations of the assigned shipping sub-team.
- Monitor shipment schedules, documentation and delivery status.
- Handle the full set of import and export shipping documents.
- Prepare letter of credit and banking documents.
- Communicate closely with internal teams, suppliers and logistics partners.
- Ensure all shipment information is accurate and properly recorded in the ERP system.
- Support the Shipping Manager in maintaining an efficient and reliable shipping operation.
JOB DESCRIPTION
- Supervise and monitor the daily operations of the assigned shipping sub-team.
- Allocate work and follow up with team members to ensure smooth and efficient operations.
- Monitor shipment schedules and ensure timely delivery of goods.
- Handle the full set of import and export shipping documents.
- Prepare letter of credit and banking documents.
- Prepare invoices, packing lists and other shipment-related documents.
- Check shipping documents carefully to ensure accuracy and completeness.
- Communicate proactively with internal teams regarding orders, inspections and shipment schedules.
- Provide timely shipment updates to relevant departments.
- Identify potential shipment problems and report them promptly.
- Coordinate with suppliers, freight forwarders and other relevant parties on shipment arrangements.
- Follow up on shipment discrepancies, damaged goods, delays and other logistics issues.
- Take appropriate action to resolve shipment-related problems.
- Maintain accurate and up-to-date shipment records in the ERP system.
- Ensure all shipping information and order details are properly updated.
- Prepare regular shipping reports when required.
IDEAL CANDIDATE
- At least 5 years of relevant shipping experience.
- Previous supervisory experience is required.
- Experience in the toy, seasonal, gift & premium, home decoration, sundries, home products or other consumer products.
- Experience in a buying office, trading company or multinational company is an advantage.
- Good knowledge of import and export shipping procedures.
- Experience in handling letter of credit (L/C) and banking documents.
- Good communications in English and Mandarin.
- Good computer skills, especially in Microsoft Excel.
- Experience with ERP systems is an advantage.
- Positive working attitude and a strong team player.
TERMS & BENEFITS
- 5-day work week.
- 13-month salary guaranteed.
- Annual performance bonus.
- 10 days of annual leave.
- Birthday leave.
- Medical and dental insurance.
- Group life insurance.
- Some OT required during peak seasons.
- Stable working environment in an international toy company.
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