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- Tasks: Lead and manage a team of installation engineers to maximize productivity and quality.
- Company: Join a leading Electrical/HVAC manufacturer making waves in the industry.
- Benefits: Enjoy a competitive salary, pension, health shield, and increasing holiday days.
- Why this job: Be part of a dynamic team focused on customer satisfaction and operational excellence.
- Qualifications: Must have 18th Edition qualification and JIB Gold Card Status; electrical supervisory experience preferred.
- Other info: Opportunity for personal development and training in a supportive environment.
The predicted salary is between 38400 - 67200 £ per year.
Are you a Manager with an electrical bias? i.e. an Installations Manager, Operations Manager, Electrical QS or Area Manager?
Location: London / Hertfordshire / Cambridgeshire / Bedfordshire & East Midlands
Installations Manager / Operations Manager – Leading Electrical / HVAC manufacturer
Reporting into the National Installations Manager you will be responsible for leading, managing, and developing a regionally based team of installation Engineers and sub-contractors cost-effectively and efficiently to maximise productivity, performance, and quality whilst providing excellent customer service.
The role of Installations Manager / Operations Manager
- Managing 3 Electricians, Electricians mates, 2 Sub-Contractors
- Financial and Operational Management:
- Continually monitor installation resources (either direct or subcontracted) and maintain sufficient levels to achieve required KPIs and lead times.
- Monitor and manage all associated costs including expenses, products, equipment, tools, hotel and travel expenses, and overtime payments.
- Staffing and Team Management:
- Direct recruitment, verification, and daily management of both direct labour and subcontractors.
- Manage performance and conduct of employees in line with company policies and procedures.
- Carry out regular team meetings and toolbox talks.
- Oversee individual performance reviews and develop personal development plans (PDPs) to identify training needs.
- Quality and Compliance:
- Ensure all installations meet quality standards, company policies, procedures, and industry regulatory requirements.
- Lead by example in taking ownership of Health & Safety and compliance; ensure all audits, risk assessments, and method statements are completed and maintained as required.
- Record and investigate all accidents, incidents, and near misses in line with company policies and procedures.
- Electrical Compliance Representation: Attend and represent the company at the Annual NIC/EIC assessments to uphold and verify electrical compliances.
- Contract and Client Management:
- Manage all contracts within the defined area, including attendance at pre-start and review meetings with clients.
- Ensure any customer or client complaints are resolved in a timely and professional manner.
- Oversee stock controls and conduct stock takes as required.
- Training and Development:
- Identify and facilitate the necessary training requirements for both new starters and existing team members.
- Collaborate with the Operations Support Manager and National Installations Manager to create a yearly training plan.
- Keep up to date with industry best practices and regulatory changes.
- Problem-Solving and Process Improvement:
- Utilise initiative and ownership in identifying and resolving operational problems or issues.
- Plan and manage departmental activities in line with agreed budgets, timescales, and the overall picture of health.
GENERAL DUTIES
- Deliver outstanding products and an effortless customer experience. Think Customer First.
- Use data and initiative to develop effective solutions to challenges and obstacles.
- Lead and manage the team by providing regular feedback to improve efficiency, effectiveness, and individual development.
- Ensure all people-related activities are managed in line with HR and H&S policies.
- Support and promote the company's Vision and Values, serving as a role model for health and safety behaviours and leadership.
- Uphold the core commitments: Keep it Simple, Show you care, Make it Happen, Seize the Opportunity, and In It Together.
The Requirements for the Installations Manager / Operations Manager
- Must hold a valid 18th Edition qualification
- JIB Gold Card Status
- Must hold a valid 2391 electrical qualification
Preferable requirements of candidates Installations Manager / Operations Manager
- Electrically qualified supervisor experience
- Level 3 NVQ minimum
- 18th Edition Qualification
The Package on offer for the Installations Manage r / Operations Manager
- £48,000 basic salary
- 6% 3% Pension
- Health shield
- 23 days holiday rising to 27
Ref: CPJ1664
Operations Manager employer: CPJ Recruitment
Contact Detail:
CPJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarize yourself with the specific electrical qualifications required for the role, such as the 18th Edition qualification and JIB Gold Card Status. Highlight your relevant certifications and experience in your conversations during networking or interviews.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in previous roles. Be prepared to discuss your approach to team development and performance management, as these are key aspects of the Operations Manager position.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of operational challenges you've faced and how you resolved them. This will illustrate your initiative and ownership, which are crucial for this role.
✨Tip Number 4
Research the company’s vision and values thoroughly. Be ready to discuss how you align with their core commitments, such as 'Keep it Simple' and 'Show you care', during your interactions with the hiring team.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing electrical teams and projects. Emphasize your qualifications, such as the 18th Edition and 2391 certifications, and any relevant supervisory roles you've held.
Craft a Strong Cover Letter: In your cover letter, express your passion for the electrical industry and your commitment to quality and compliance. Mention specific examples of how you've successfully managed teams and improved operational efficiency in previous roles.
Highlight Leadership Skills: Clearly demonstrate your leadership abilities by providing examples of how you've developed team members, conducted performance reviews, and implemented training plans. This will show that you can effectively manage and motivate a diverse team.
Showcase Problem-Solving Abilities: Include instances where you've identified and resolved operational issues or improved processes. This is crucial for the role, as it reflects your initiative and ability to enhance productivity and customer satisfaction.
How to prepare for a job interview at CPJ Recruitment
✨Show Your Electrical Expertise
Make sure to highlight your qualifications, especially the 18th Edition and 2391 certifications. Be prepared to discuss how your electrical knowledge has helped you manage teams and projects effectively.
✨Demonstrate Leadership Skills
Share specific examples of how you've led teams in the past. Discuss your approach to managing performance, conducting reviews, and developing personal development plans for team members.
✨Emphasize Customer Focus
Talk about your commitment to delivering excellent customer service. Provide examples of how you've resolved client complaints or improved customer experiences in previous roles.
✨Prepare for Compliance Questions
Be ready to discuss your experience with health and safety regulations, quality standards, and compliance audits. Highlight any specific instances where you ensured adherence to these requirements.
