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- Tasks: Lead and manage a team of installation engineers to maximize productivity and quality.
- Company: Join a leading Electrical/HVAC manufacturer known for excellence in customer service.
- Benefits: Enjoy a competitive salary, pension plan, health shield, and increasing holiday days.
- Why this job: Be part of a dynamic team that values innovation, safety, and personal development.
- Qualifications: Must have 18th Edition qualification, JIB Gold Card, and relevant electrical experience.
- Other info: Opportunity to work across London and the East Midlands with a focus on compliance and quality.
The predicted salary is between 42000 - 60000 £ per year.
Are you a Manager with an electrical bias? i.e. an Installations Manager, Operations Manager, Electrical QS or Area Manager?
Location: London / Hertfordshire / Cambridgeshire / Bedfordshire & East Midlands
Installations Manager / Operations Manager – Leading Electrical / HVAC manufacturer
Reporting into the National Installations Manager you will be responsible for leading, managing, and developing a regionally based team of installation Engineers and sub-contractors cost-effectively and efficiently to maximise productivity, performance, and quality whilst providing excellent customer service.
The role of Installations Manager / Operations Manager
- Managing 3 Electricians, Electricians mates, 2 Sub-Contractors
- Financial and Operational Management:
- Continually monitor installation resources (either direct or subcontracted) and maintain sufficient levels to achieve required KPIs and lead times.
- Monitor and manage all associated costs including expenses, products, equipment, tools, hotel and travel expenses, and overtime payments.
- Staffing and Team Management:
- Direct recruitment, verification, and daily management of both direct labour and subcontractors.
- Manage performance and conduct of employees in line with company policies and procedures.
- Carry out regular team meetings and toolbox talks.
- Oversee individual performance reviews and develop personal development plans (PDPs) to identify training needs.
- Quality and Compliance:
- Ensure all installations meet quality standards, company policies, procedures, and industry regulatory requirements.
- Lead by example in taking ownership of Health & Safety and compliance; ensure all audits, risk assessments, and method statements are completed and maintained as required.
- Record and investigate all accidents, incidents, and near misses in line with company policies and procedures.
- Electrical Compliance Representation: Attend and represent the company at the Annual NIC/EIC assessments to uphold and verify electrical compliances.
- Contract and Client Management:
- Manage all contracts within the defined area, including attendance at pre-start and review meetings with clients.
- Ensure any customer or client complaints are resolved in a timely and professional manner.
- Oversee stock controls and conduct stock takes as required.
- Training and Development:
- Identify and facilitate the necessary training requirements for both new starters and existing team members.
- Collaborate with the Operations Support Manager and National Installations Manager to create a yearly training plan.
- Keep up to date with industry best practices and regulatory changes.
- Problem-Solving and Process Improvement:
- Utilise initiative and ownership in identifying and resolving operational problems or issues.
- Plan and manage departmental activities in line with agreed budgets, timescales, and the overall picture of health.
GENERAL DUTIES
- Deliver outstanding products and an effortless customer experience. Think Customer First.
- Use data and initiative to develop effective solutions to challenges and obstacles.
- Lead and manage the team by providing regular feedback to improve efficiency, effectiveness, and individual development.
- Ensure all people-related activities are managed in line with HR and H&S policies.
- Support and promote the company\’s Vision and Values, serving as a role model for health and safety behaviours and leadership.
- Uphold the core commitments: Keep it Simple, Show you care, Make it Happen, Seize the Opportunity, and In It Together.
The Requirements for the Installations Manager / Operations Manager
- Must hold a valid 18th Edition qualification
- JIB Gold Card Status
- Must hold a valid 2391 electrical qualification
Preferable requirements of candidates Installations Manager / Operations Manager
- Electrically qualified supervisor experience
- Level 3 NVQ minimum
- 18th Edition Qualification
The Package on offer for the Installations Manager / Operations Manager
- £48,000 basic salary
- 6% 3% Pension
- Health shield
- 23 days holiday rising to 27
Ref: CPJ1664
Operations Manager employer: CPJ Recruitment
Contact Detail:
CPJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Make sure to highlight your experience in managing teams of electricians and subcontractors. Use specific examples from your past roles to demonstrate how you've maximized productivity and performance.
✨Tip Number 2
Familiarize yourself with the latest industry standards and compliance regulations, especially regarding electrical installations. Showing that you are up-to-date can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your approach to financial and operational management. Be ready to share strategies you've used to monitor costs and achieve KPIs effectively.
✨Tip Number 4
Demonstrate your commitment to health and safety by sharing examples of how you've led initiatives or improvements in this area. This is crucial for the role and will show your leadership capabilities.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing installation teams, financial and operational management, and compliance with electrical standards. Use specific examples that demonstrate your leadership skills and ability to improve productivity.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the electrical industry. Mention your relevant qualifications, such as the 18th Edition qualification and JIB Gold Card Status, and how they align with the company's needs.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully identified and resolved operational problems in previous roles. Highlight your initiative and ability to lead process improvements.
Highlight Team Management Experience: Emphasize your experience in managing teams, including recruitment, performance reviews, and training development. Discuss how you foster a positive team environment and ensure compliance with health and safety policies.
How to prepare for a job interview at CPJ Recruitment
✨Show Your Leadership Skills
As an Operations Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have with performance reviews and personal development plans.
✨Demonstrate Financial Acumen
Since the role involves financial management, be ready to talk about your experience with budgeting, cost control, and resource allocation. Prepare specific examples of how you've managed costs effectively in previous roles.
✨Emphasize Compliance Knowledge
Quality and compliance are crucial in this position. Familiarize yourself with industry standards and regulations, and be prepared to discuss how you've ensured compliance in past projects. Mention any relevant qualifications, like the 18th Edition or 2391.
✨Prepare for Problem-Solving Scenarios
The job requires strong problem-solving skills. Think of examples where you've identified operational issues and implemented effective solutions. Be ready to explain your thought process and the outcomes of your actions.
