At a Glance
- Tasks: Support Key Account Managers and enhance customer relationships in a dynamic sales environment.
- Company: Join a respected security services provider with over 100 years of experience.
- Benefits: Enjoy a competitive salary, performance bonuses, and generous holiday allowance.
- Other info: Receive full training and development to excel in your role.
- Why this job: Be part of a growing team with clear pathways to career advancement.
- Qualifications: Strong communication skills and a proactive attitude are key; experience is a plus but not essential.
This is an office-based Sales Support Executive role working closely with a Key Account Manager within a leading security services business.
Working hours are 8am–5pm, Monday to Friday.
This is a commercially focused internal role supporting the management and growth of established key accounts, with a strong focus on margin improvement, contract optimisation and long-term relationship development.
You will act as the internal commercial link between customers, operations and the Key Account Manager, helping to ensure accounts are fully optimised, commercially strong and delivering maximum value.
This is not a cold calling or outbound sales role. Instead, you will work with existing customers to identify opportunities to increase contract value through service enhancements, upselling and relationship-led account development.
As a Sales Support Executive, you will:
- Support the Key Account Manager in managing a portfolio of established security contracts
- Work with existing customers to identify opportunities to improve margin and contract performance
- Build strong relationships with key decision makers including facilities managers, operations managers and business owners
- Provide commercial support including pricing updates, contract changes and service optimisation
- Identify upsell and cross-sell opportunities across services including manned guarding, CCTV, mobile patrols and alarm response
- Maintain accurate CRM records and support pipeline and account tracking activity
- Liaise with internal operations teams to ensure service delivery aligns with contractual expectations
- Act as a key point of contact for customer queries and internal account coordination
Our client is a long-established and highly respected security services provider with a strong reputation for delivering reliable, professional and responsive protection solutions across the UK. Operating for over 100 years, the business is part of a larger global group and is recognised as a trusted partner to thousands of commercial, industrial and public sector customers. They provide a full range of security services including manned guarding, mobile patrols, CCTV monitoring and integrated security solutions. Due to continued growth and expansion of key national accounts, they are strengthening their internal commercial support function to drive further margin growth and improve customer outcomes. This is a stable, well-established organisation offering strong training, development and long-term progression opportunities into Key Account Management and field sales roles.
The Requirements for the Sales Support Executive:
- Previous experience in sales support, customer service or commercial administration is advantageous but not essential.
- The client will also consider candidates from:
- Customer service backgrounds
- Retail and hospitality roles
- Internal sales or administration roles
- B2B support environments with strong communication skills
You will have:
- Strong communication and relationship-building skills
- A commercially minded approach with attention to detail
- A proactive attitude towards improving customer outcomes
- The ability to manage multiple priorities in a structured environment
The Package on Offer for the Sales Support Executive:
- £30,000 – £35,000 basic salary
- Performance-related bonus linked directly to account margin and commercial growth
- 25 days holiday + bank holidays
- Company pension
- Full training and development plan
- Clear progression pathway into Key Account Management and field sales roles
Sales Support in Nottingham employer: CPJ Recruitment
Join a market-leading security services provider in Nottingham, where you will thrive in a supportive and dynamic work culture that prioritises employee growth and development. With a strong focus on training and career progression, this role offers the opportunity to build meaningful relationships with key clients while enjoying a competitive salary, performance-related bonuses, and generous holiday allowances. Be part of a well-established organisation that values your contributions and fosters a collaborative environment for success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills can help them grow their key accounts. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Sales Support Executive role, and applying directly can give you an edge over the competition.
We think you need these skills to ace Sales Support in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Support role. Highlight any previous experience in sales support or customer service, and don’t forget to mention your relationship-building skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your proactive attitude can improve customer outcomes. Keep it friendly and professional!
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application showcases your ability to convey information clearly. Whether it’s in your CV or cover letter, let us see your knack for building relationships!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at CPJ Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the security services provider. Understand their history, values, and the range of services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Relationship-Building Skills
Since the role focuses on building strong relationships with key decision-makers, prepare examples from your past experiences where you've successfully developed and maintained professional relationships. Highlight how these skills can translate into supporting the Key Account Manager.
✨Demonstrate Your Commercial Mindset
Be ready to discuss how you can contribute to margin improvement and contract optimisation. Think of specific instances where you've identified opportunities for upselling or enhancing service delivery in previous roles, even if they weren't in a sales support capacity.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's growth plans, training opportunities, and how success is measured in the Sales Support Executive role. This shows you're serious about your potential future with them.
