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- Tasks: Support families in planning meaningful funerals with compassion and care.
- Company: Join a dedicated team at CPJ Field & Co, known for its supportive culture.
- Benefits: Enjoy a competitive salary, pension, and company events.
- Why this job: Make a real difference in people's lives during their most challenging times.
- Qualifications: Empathetic nature, full UK driving licence, and strong teamwork skills.
- Other info: Flexible working environment with opportunities for personal growth and training.
The predicted salary is between 24762 - 24762 ÂŁ per year.
Working with and providing support to the Funeral Director and Principal Funeral Director to provide an excellent service for customers and assist with the process of arranging and planning funeral services. Demonstrating the company’s values at all times and guided by CPJ Field & Co’s Moments of Truth. The post holder will be required to work flexibly in a tight knit team environment.
Location: Working across our Funeral homes in Baldock and Sandy and covering for other CPJ Field Funeral Homes as required.
Specific Roles & Duties:
- Champion for the CPJ Field & Co way of arranging funerals and giving customer service for which full training will be given.
- Be a Guardian of the “moments of truth” the family’s promise to “caring for both the living and the dead”.
- Answering the telephone, taking, recording first calls and enquiries and forwarding messages.
- Accompanying family of the deceased person to our Visiting Room.
- Sale of monumental masonry and pre-paid funerals for which full training will be given.
- Preparing weekly and monthly reconciliations from the above system for submission to Rampion House.
- Daily banking of monies received in settlement of funeral accounts.
- General office duties to include photocopying, filing and updating of eFD funeral records.
- Guide and advise families through the experience of organising a funeral.
- Meeting customers at locations other than those of the Company.
- Managing all matters financial in relation to the funeral, including responsibility for collection of debts.
- Promoting the business within the local community and encouraging colleagues to do likewise.
- Provide holiday and sickness cover for colleagues based at other funeral homes.
- Ensuring compliance with Health & Safety regulations and other relevant legislation.
- Ensuring that the Funeral Home is clean, tidy and welcoming at all times.
You will be required to attend training to develop skills & knowledge either at Burgess Hill or Aylesbury.
Skills & Experience:
- Caring, empathetic and confident nature.
- Full clean UK driving licence.
- Ability to work as part of a team.
- Use their own initiative and give great attention to detail with a confident manner.
- Good knowledge of standard office procedures and the use of computers is required.
- A natural ability to really understand and deliver against clients’ needs and a passion for delivering great service.
- Understand and be able to address the needs of the bereaved.
- Flexible attitude – adaptable to the needs of the organisation.
- Professional appearance.
- Demonstrate a calm, efficient and compassionate demeanour.
- Reliability, honesty and a commitment to maintaining confidentiality at all times.
Job Types: Full-time, Permanent
Pay: ÂŁ24,762.00 per year
Benefits:
- Company events
- Company pension
- Sick pay
Licence/Certification:
- Full UK driving licence (required)
- Right to live and work in the UK (required)
Funeral Arranger and Administrator in Sandy employer: CPJ Field
Contact Detail:
CPJ Field Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Arranger and Administrator in Sandy
✨Tip Number 1
Network like a pro! Reach out to people in the funeral industry, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Practice your interview skills! Get a friend or family member to do a mock interview with you. We want you to feel confident and ready to showcase your caring nature and attention to detail when you meet potential employers.
✨Tip Number 3
Showcase your empathy! When you’re chatting with potential employers, share stories that highlight your ability to support families during tough times. We believe that demonstrating your understanding of clients’ needs is key to standing out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our tight-knit team at CPJ Field & Co.
We think you need these skills to ace Funeral Arranger and Administrator in Sandy
Some tips for your application 🫡
Show Your Caring Side: In your application, let us see your empathetic nature shine through. Share experiences where you've supported others, especially in tough times, as this role is all about understanding and addressing the needs of the bereaved.
Be Detail-Oriented: We love a candidate who pays attention to detail! Make sure your application is free from typos and clearly structured. Highlight any relevant experience with office procedures or financial management, as these skills are key for the role.
Demonstrate Team Spirit: Since we work in a tight-knit team, it’s important to show that you can collaborate well with others. Mention any past teamwork experiences and how you contributed to achieving common goals. We want to know you can fit right in!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at CPJ Field & Co.
How to prepare for a job interview at CPJ Field
✨Understand the Role
Before your interview, take some time to really understand what being a Funeral Arranger and Administrator involves. Familiarise yourself with the specific duties mentioned in the job description, like supporting the Funeral Director and guiding families through their experience. This will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Show Your Empathy
This role requires a caring and empathetic nature, so be prepared to demonstrate this during your interview. Think of examples from your past experiences where you've shown compassion or helped someone in a difficult situation. This will highlight your suitability for the role and align with the company’s values.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company and the role. Ask about the training process, how they uphold their 'moments of truth', or what a typical day looks like. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Dress Professionally
First impressions matter, especially in a role that deals with sensitive situations. Make sure to dress professionally for your interview. A smart appearance not only reflects your seriousness about the position but also aligns with the professional standards expected in the funeral industry.
