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- Tasks: Support families during difficult times by attending funerals and assisting with various tasks.
- Company: Join a family-owned funeral company with a long-standing reputation in the UK.
- Benefits: Competitive salary, wellbeing support, career progression opportunities, and social events.
- Why this job: Make a meaningful impact while working in a supportive and dedicated team.
- Qualifications: Valid driving licence; previous experience preferred but not essential.
- Other info: Full training provided; flexible hours with on-call responsibilities.
The predicted salary is between 24762 - 27600 £ per year.
CPJ Field & Company Ltd, an independent and family-owned Funeral Company is one of the oldest and most established companies in the UK.
We are a dedicated and compassionate organisation within the funeral industry, committed to providing respectful and professional services to the families and communities we serve. We are looking for a skilled and empathetic logistics specialist to lead our team and ensure seamless operations during each stage of our services.
As a Funeral Service Manager, you will oversee a team of funeral service team members, manage the day-to-day logistics, and coordinate resources to deliver exceptional services. This role requires strong organisational skills, attention to detail, and the ability to support and lead a team through emotionally sensitive work. Your primary goal will be to ensure that our families receive the highest level of care and professionalism throughout their experience with us.
Specific roles and duties include:
- Strategically plan and manage funeral support logistics: workshop, transportation, funeral service team support and customer services
- Direct, optimise and coordinate funeral service support
- Oversight of vehicles maintenance and presentation and recruitment as required
- Liaise with suppliers, manufacturers, and consumers
- Keep track of quality, quantity, stock levels, delivery times, overtime costs and efficiency
- Resolve any arising problems or complaints
- Supervise, coach and train funeral service team members
- Meet cost, productivity, accuracy and timeliness targets
- Maintain metrics and analyse data to assess performance and implement improvements
- Comply with laws, regulations and professional membership requirements
- Support additional contractual commitments within constraints.
- Working in partnership with other FSM’S and Funeral Directors to ensure best use of all company assets.
- Promoting the business in local communities and encourage colleagues to do likewise
- On-call out of hours cover as required
The ideal candidate will have;
- Proven experience in operations or logistics management, preferably within the funeral or related service industry.
- Strong organisational skills and the ability to manage multiple responsibilities simultaneously.
- Excellent interpersonal and communication skills, with a compassionate and supportive approach.
- Ability to work well under pressure and in emotionally sensitive environments.
- Knowledge of health, safety, and legal requirements in the funeral industry is preferred
- Company pension
- Referral programme
- Sick pay
Ability to commute/relocate:
- Aylesbury, HP19 8RY: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Logistics : 1 year (required)
- Supervisory/Team Leadership: 1 year (required)
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Funeral Service Team Member employer: CPJ Field
Contact Detail:
CPJ Field Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Team Member
✨Tip Number 1
Get to know the company! Research CPJ Field & Company Ltd and understand their values. When you show genuine interest in their ethos during interviews, it’ll set you apart from other candidates.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which can be a game-changer.
✨Tip Number 3
Prepare for the unexpected! In this role, you’ll face various situations. Think about how you’d handle different scenarios and be ready to share your thoughts during the interview.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Funeral Service Team Member
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about this role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of a Funeral Service Team Member. Show us why you’re the perfect fit for our team!
Keep It Professional: While we love a friendly vibe, remember to maintain a professional tone in your application. This is a sensitive role, so it’s important to convey your understanding of the profession and its significance.
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s quick and easy, and ensures your application gets to us without any hiccups!
How to prepare for a job interview at CPJ Field
✨Understand the Role
Before your interview, take some time to really understand what being a Funeral Service Team Member involves. Familiarise yourself with the responsibilities listed in the job description, such as attending funerals and preparing coffins. This will help you articulate how your skills and experiences align with the role.
✨Show Empathy and Compassion
This role requires a lot of emotional intelligence. During the interview, be prepared to discuss how you would handle sensitive situations with families. Share examples from your past where you've shown empathy, as this is crucial in a profession that supports people during difficult times.
✨Dress Smartly and Professionally
First impressions matter, especially in a role that requires a smart appearance. Make sure you dress appropriately for the interview, keeping in mind the company's ethos. Avoid visible tattoos or piercings, as this aligns with the professional image they expect.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to inquire about the training provided or how the team supports each other during challenging times. Thoughtful questions can leave a lasting impression.
