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- Tasks: Lead a compassionate team in managing all aspects of a funeral home.
- Company: Join CPJ Field, a respected family-owned funeral service with a rich history.
- Benefits: Enjoy career progression opportunities, wellbeing support, and social events.
- Why this job: Make a meaningful impact while working in a supportive and caring environment.
- Qualifications: Experience as a Funeral Director is essential; leadership skills are a plus.
- Other info: Optional accommodation available; participate in a 24-hour call-out system.
The predicted salary is between 28800 - 43200 £ per year.
CPJ Field & Company Ltd, an independent and family-owned Funeral Company, is one of the oldest and most established companies in the UK. In such a personal profession, we recognise the importance of our team members. Our colleagues serve as ambassadors for the family business and custodians of our company ethos, to care for both the living and the dead.
Due to an internal restructure, we currently have a position for an experienced Funeral Director to join our friendly team at our Cooper & Son Funeral Home in Lewes. Responsible for the smooth running of the funeral home, this role is suitable for those who enjoy the challenge of leadership and setting high performance goals for both the success of the funeral home and the service that the team delivers. This role also includes the optional addition of accommodation (3 bedroom flat above premises), with negotiation.
Job DescriptionOversee the organisation and smooth running of all aspects of the Funeral Home, demonstrating to others the Company’s high standard of performance in every role. Deliver the best experience for customers, ensuring their individual needs are always met, and budgets managed. Lead the team at the funeral service, ensuring preparation is carried out for a successful ceremony. Help colleagues contribute their best at all times, teaching others the Company’s standard of performance by role, and resolving any deficiencies in the team, using the coaching support of your collaboration with the General Manager or Principal Funeral Director (PFDs).
Key Responsibilities- Guiding and advising families through the experience of organising a funeral, including meeting customers at locations other than the funeral home, and supporting customers with other funeral related services such as preparing ashes, arranging masonry orders, offering to arrange pre-payment plans for example.
- Managing all financial matters in relation to the funeral; including responsibility for collection of debts.
- Promoting the business within the local community and encouraging colleagues to do likewise.
- Providing holiday and sickness cover for colleagues based at other funeral homes. The role requires you to participate in the 24 hour call-out system in accordance with the local rota arrangements.
As a valued member of the team, we aim to offer extra benefits to all our colleagues:
- Outstanding CPJ Field courses and opportunities to study for industry-recognised qualifications for career progression.
- Wellbeing benefits including 24-hour helpline.
- Pension scheme, sick pay, travel schemes, and support for personal charitable initiatives.
- Annual company gatherings and local branch social events throughout the year.
For more information please contact recruitment@cpjfield.co.uk
Funeral Director employer: CPJ Field
Contact Detail:
CPJ Field Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Funeral Director, understanding the cultural and emotional aspects of the area will help you connect with families and provide tailored services.
✨Tip Number 2
Network with local businesses and organisations. Building relationships with other service providers can enhance your reputation and lead to referrals, which is crucial in this line of work.
✨Tip Number 3
Showcase your leadership skills during interviews. Highlight any previous experience where you've successfully managed a team or handled challenging situations, as this role requires strong leadership capabilities.
✨Tip Number 4
Prepare to discuss your approach to customer service. Be ready to share examples of how you've gone above and beyond for clients in the past, as providing exceptional care is at the heart of this role.
We think you need these skills to ace Funeral Director
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities of a Funeral Director at CPJ Field. Familiarise yourself with their ethos and the importance of customer care in this sensitive profession.
Tailor Your CV: Make sure your CV highlights relevant experience in management and customer service, particularly in the funeral industry or similar fields. Emphasise any leadership roles you've held and your ability to support and guide a team.
Craft a Personal Cover Letter: Write a cover letter that reflects your understanding of the role and your passion for providing compassionate service. Mention specific experiences that demonstrate your skills in managing sensitive situations and leading a team.
Highlight Community Engagement: Since promoting the business within the local community is part of the role, include any previous experience you have in community outreach or engagement. This shows your commitment to building relationships and supporting the local area.
How to prepare for a job interview at CPJ Field
✨Understand the Company Ethos
Before your interview, take some time to research CPJ Field and their values. Understanding their commitment to caring for families and maintaining high standards will help you align your answers with their ethos during the interview.
✨Demonstrate Leadership Skills
As a Funeral Director, you'll be expected to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, showcasing your leadership style and ability to motivate others.
✨Show Empathy and Compassion
This role requires a high level of emotional intelligence. Be ready to discuss how you handle sensitive situations and support grieving families. Sharing personal anecdotes can illustrate your empathy and understanding in such delicate circumstances.
✨Prepare for Financial Discussions
Since managing financial matters is a key responsibility, brush up on your knowledge of budgeting and financial management in a funeral context. Be prepared to discuss how you would handle financial discussions with families while ensuring transparency and care.
