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- Tasks: Lead the funeral home team and ensure smooth operations while delivering exceptional customer experiences.
- Company: Join CPJ Field & Company Ltd, a respected family-owned funeral service with a rich history in the UK.
- Benefits: Enjoy competitive pay, community engagement opportunities, and a supportive work environment.
- Why this job: Make a meaningful impact by helping families during challenging times in a unique and rewarding profession.
- Qualifications: Experience in leadership or a willingness to learn; compassion and strong communication skills are essential.
- Other info: Participate in a 24-hour call-out system and be part of a caring, dedicated team.
The predicted salary is between 30000 - 42000 £ per year.
CPJ Field & Company Ltd, an independent and family-owned Funeral Company, is one of the oldest and most established companies in the UK. In such a personal profession, we recognise the importance of our team members. Our colleagues serve as ambassadors for the family business and custodians of our company ethos, to care for both the living and the dead. We currently have a position available immediately for an experienced or trainee Funeral Director to join our friendly team at Cooper & Son in Lewes. Responsible for the smooth running of the funeral home, this role is suitable for those who enjoy the challenge of leadership and setting high performance goals for both the success of the funeral home and the service that the team delivers. This is a full-time, 39 hour a week role.
Job Description
- Collaborate with the Funeral Director to oversee the organisation and smooth running of all aspects of the Funeral Home, demonstrating to others the Company’s high standard of performance in every role.
- Deliver the best experience for customers, ensuring their individual needs are always met, and budgets managed.
- Set high performance goals for the funeral service, ensuring preparation is carried out for a successful ceremony.
- Help and work alongside colleagues, demonstrating and living the standard of performance required by the Company and working to resolve any deficiencies in the team, using the coaching support of your collaboration with the General Manager, Principal Funeral Director (PFDs) or Funeral Director.
Key Responsibilities
- Oversee the organisation and smooth running of all aspects of the Funeral Home, demonstrating to others the company's high standard of performance in every role.
- Deliver the best experience for customers, ensuring their individual needs are always met, and budgets managed.
- Lead the team at the funeral service, ensuring preparation is carried out for a successful ceremony.
- Manage and help colleagues contribute their best at all times, teaching others the Company’s standard of performance by role, and resolving any deficiencies in the team, using the coaching support of your collaboration with the General Manager or Principal Funeral Director (PFDs).
As a valued member of the team, we aim to offer extra benefits to all our colleagues:
- Guiding and advising families through the experience of organising a funeral, including meeting customers at locations other than the funeral home, and supporting customers with other funeral related services such as preparing ashes, arranging masonry orders, offering to arrange pre-payment plans for example.
- Managing all financial matters in relation to the funeral; including responsibility for collection of debts.
- Promoting the business within the local community and encouraging colleagues to do likewise.
- Providing holiday and sickness cover for colleagues based at other funeral homes.
- The role requires you to participate in the 24-hour call-out system in accordance with the local rota arrangements.
This is a unique profession: if this sounds like you and you would welcome the opportunity to join us, please complete the form below. We look forward to hearing from you.
Funeral Director employer: CPJ Field
Contact Detail:
CPJ Field Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the cultural and emotional aspects of funerals in your area can help you connect better with families and demonstrate your commitment to providing personalised service.
✨Tip Number 2
Network with professionals in the funeral industry. Attend local events or join relevant associations to meet others in the field. Building relationships can lead to valuable insights and potential job opportunities.
✨Tip Number 3
Showcase your leadership skills during interviews. Be prepared to discuss specific examples of how you've successfully managed teams or projects in the past, as this role requires strong leadership to ensure high performance within the funeral home.
✨Tip Number 4
Demonstrate empathy and understanding in all interactions. This profession is deeply personal, so showing that you can handle sensitive situations with care will set you apart from other candidates and align with the company's ethos.
We think you need these skills to ace Funeral Director
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and expectations of a Funeral Director at CPJ Field & Company Ltd. This will help you tailor your application to highlight relevant experiences.
Craft a Personal Statement: Write a personal statement that reflects your passion for the role and your understanding of the importance of providing compassionate service. Share any relevant experiences that demonstrate your ability to lead and support a team.
Highlight Relevant Experience: In your CV, emphasise any previous experience in leadership roles or customer service, particularly in sensitive environments. Mention any specific skills that align with the job description, such as financial management or community engagement.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at CPJ Field
✨Understand the Company Ethos
Before your interview, take some time to research CPJ Field & Company Ltd and their values. Understanding their commitment to caring for families and maintaining high standards will help you align your answers with their ethos during the interview.
✨Demonstrate Empathy and Compassion
As a Funeral Director, you'll be dealing with sensitive situations. Be prepared to discuss how you would handle difficult conversations and show empathy towards grieving families. Share any relevant experiences that highlight your ability to connect with people in challenging times.
✨Showcase Leadership Skills
Since the role involves leading a team, think of examples where you've successfully managed or motivated others. Discuss your approach to setting performance goals and how you would ensure your team delivers exceptional service at all times.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Prepare to discuss how you would handle specific situations, such as managing a last-minute change in a funeral service or addressing a colleague's performance issue.
