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- Tasks: Lead funeral services, support colleagues, and ensure exceptional customer care.
- Company: Heritage & Sons, a compassionate and community-focused funeral service provider.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a meaningful impact in people's lives during their most challenging times.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Dynamic role with opportunities to learn and grow within the company.
The predicted salary is between 22000 - 30000 ÂŁ per year.
# Funeral Director – Heritage & Sons, WendoverFull time, £26,000.00 – £30,000.00 (depending on experience)Creating a working environment where both colleagues and clients get what they need. Demonstrating the company’s values at all times and guided by CPJ Field & Co’s Moments of Truth.Location: Various Specific roles and duties: • Champion for the C.P.J. Field & Co. Way of arranging funerals and giving customer service. • Meeting customers at locations other than those of the Company • Managing all matters financial in relation to the funeral; including responsibility for collection of debts • Promoting the business within the local community and encouraging colleagues to do likewise • Provide holiday and sickness cover for colleagues based at other funeral homes • Ensuring compliance with Health & Safety regulations and other relevant legislation • Advocate the CPJ Field Values and Moments of Truth **Skills & Experience:** • Responsible for collaborating with all Funeral Directors & colleagues to maximise the success of their funeral home • Understand and champion the Company’s standard of performance in every role and where necessary mentor, coach, discipline and praise colleagues on their work and where required teach colleagues • Set quality performance goals for teams and for colleagues in their work • Organising the funeral home on a minute-by-minute basis to deliver for customers • Be the Guardian of standards ensuring that all colleagues contribute their best; good communication (listening, questioning, challenging, briefing, praising and team problem-solving) is key to this • “Lead by example” in the funeral home working alongside colleagues, demonstrating & living the standard of performance required by the Company as well as organising the work and people so they can deliver exceptional service • Be critical friend to other Funeral Directors and colleagues in cases where their desire to deliver is not helping others to, or where their performance is less than their best • Organise the funeral home to support colleagues in terms of work and communication • Demonstrate the attitude needed to do a great job; positive, proactive, team spirited, dynamic & open to learning, innovative • Be responsible for appraising colleagues fairly and constructively and where necessary putting in place actions to restore the efficiency of failing colleagues • Be the client’s main point of contact; arrange and conduct the funeral (with the support of the wider team) • Lead the funeral service crew and ceremonial crew on the funeral ceremony and make sure that all necessary information is given to and understood by the funeral service team**Job Disclaimer:**This job description includes additional commitments required of a FD and should be read in conjunction with the TFD job description. The nature of our work is such that your job description will inevitably change. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.#### **For more information please contact** **recruitment@cpjfield.co.uk** #J-18808-Ljbffr
Funeral Director employer: CPJ Field
Contact Detail:
CPJ Field Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the funeral industry. Attend local events, join relevant groups, and don’t be shy about reaching out to current Funeral Directors. You never know who might have a lead on your next opportunity!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or colleagues, be ready to discuss your experience and how you can contribute to their team. Bring examples of your past work and be prepared to share how you embody the values of CPJ Field & Co.
✨Tip Number 3
Be proactive! If you see a funeral home that aligns with your values, don’t wait for them to post a job. Reach out directly through our website and express your interest. A personal touch can make all the difference!
✨Tip Number 4
Follow up! After any interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Funeral Director
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the role shine through. We want to see how much you care about providing exceptional service and supporting families during difficult times.
Tailor Your CV: Make sure your CV is tailored to the Funeral Director position. Highlight relevant experience and skills that align with our values and the specific duties mentioned in the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at CPJ Field
✨Understand the Company Values
Before your interview, take some time to really understand the values of CPJ Field & Co. and how they relate to the role of a Funeral Director. Be prepared to discuss how you can embody these values in your work and provide examples from your past experiences.
✨Showcase Your Communication Skills
As a Funeral Director, communication is key. During the interview, demonstrate your ability to listen actively and respond thoughtfully. You might even want to prepare a few scenarios where you've successfully navigated difficult conversations or provided exceptional customer service.
✨Prepare for Financial Discussions
Since managing financial matters is part of the role, brush up on your knowledge of budgeting and debt collection. Be ready to discuss how you would handle financial responsibilities and ensure compliance with regulations, as this will show your readiness for the position.
✨Emphasise Team Leadership
Highlight your experience in leading teams and mentoring colleagues. Share specific examples of how you've motivated others and maintained high standards in previous roles. This will demonstrate that you can lead by example and foster a positive working environment.