Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage international shipments and provide top-notch customer support.
- Company: Join a leading global healthcare manufacturing company with over 100 years of innovation.
- Benefits: Competitive salary, hybrid work options, and a supportive team environment.
- Why this job: Be part of a dynamic team making a real impact in global healthcare.
- Qualifications: Experience in import/export and strong administrative skills required.
- Other info: Exciting opportunities for growth in a FTSE 100 company.
The predicted salary is between 30000 - 35000 £ per year.
I’m looking for an International Customer Service & Shipping Representative for a leading global manufacturing company within the healthcare sector who have been supplying the industry with leading edge technology for over 100 years. Headquartered in the UK, my client is a FTSE 100 company with almost 50 businesses in 24 countries. They are looking for someone with international import and export experience to work in a small team, with assigned customers, distributors and regions to provide customer support and shipment management.
- Represent customer requirements within the business, by progress orders and communicating with the customers and the sales team.
- Proactively work with customers to understand requirements and opportunities for business and process development.
- Representing their business to key partners and promote their products, business and services.
- Provide a key contact point between the sales team and different departments within the business.
- Arrange international shipments, including production of documentation specific to local markets and shipping requirements.
- Work with couriers and freight forwarders to obtain quotations and manage queries in shipment and customs clearance.
- Able to help find solutions benefiting all parties in case the customer’s requirement isn’t in line with the company’s requirement.
- Handling orders and shipments in a timely manner.
Salary - £30K-£35K
Office based – Windsor (Hybrid x 1 day a week from home)
The ideal candidate will have previous import and export experience working in shipping and freight forwarding. Strong administrative skills are vital for this role with excellent attention to detail.
International Customer Service & Shipping Representative employer: CPI Selection
Contact Detail:
CPI Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Customer Service & Shipping Representative
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its products. We want you to show off your knowledge about their services and how you can contribute to their success in international shipping.
✨Tip Number 3
Practice your communication skills! As an International Customer Service & Shipping Representative, you’ll need to convey information clearly. We suggest doing mock interviews with friends or family to get comfortable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace International Customer Service & Shipping Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your international import and export experience. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and shipping in the healthcare sector. Let us know how you can contribute to our team.
Showcase Your Attention to Detail: Since this role requires strong administrative skills, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at CPI Selection
✨Know Your Stuff
Make sure you brush up on international shipping regulations and import/export processes. Familiarise yourself with the specific requirements of the healthcare sector, as this will show your potential employer that you're serious about the role.
✨Showcase Your Communication Skills
Since you'll be the key contact point between customers and various departments, practice articulating how you've effectively communicated in past roles. Prepare examples where you’ve resolved issues or improved processes through clear communication.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to find solutions that benefited both the customer and your company. Be ready to discuss these during the interview, as it highlights your ability to navigate challenges in a customer service environment.
✨Prepare Questions
Have a few thoughtful questions ready about the company's operations, team dynamics, or future projects. This not only shows your interest but also gives you insight into whether this is the right fit for you.
