Customer Service Assistant

Job Title – Customer Service Assistant

Location – Bourne End, Bucks

Salary – £27,000 pa

Hours – Monday – Friday – 830am-5pm

Benefits:

37.5hr week (Mon-Fri 8.30am to 5pm – 1hr lunch – site based)

25 days holiday + B/H

Pension (personal pension) Employer contributes 6% if employee contributes 3% (salary sacrifice is also available)

Death in service benefit (3 x annual salary paid to estate)

Critical illness cover (long term illness insurance – covers up to 75% of pre illness salary until retirement age reached)

Staff bonus 5% of annual salary (has been paid last 3 years but not guaranteed – based on profit achieved)

Discounted staff Purchases on Pilot Products

What Makes a GREAT Customer Service Agent? ✨ Is this you?

It’s more than just answering calls — it’s about making a difference every day! 💬💛

🌟 Top Attributes:

💡 Proactive & solution-focused

😊 Empathetic & patient under pressure

📞 Clear & confident communicator

🔍 Detail-obsessed (nothing slips through the cracks!)

🕰️ Organised & efficient with time

🧠 Quick-thinking problem solver

🤝 Team player with a positive attitude

📚 Product-savvy & always learning

🔄 Adaptable to change and new challenges

🔐 Always professional & trustworthy

Looking to join a company that values all this?

📩 Get in touch with Kylie at CPI Selection to discuss this role with her client in more detail.

kylie@cpi-selection.co.uk