Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle personal injury cases from start to finish with full training provided.
- Company: Friendly team in central Windsor with great amenities nearby.
- Benefits: Salary between £20,500-£22,000, supportive environment, and flexible lunch options.
- Why this job: Make a real difference by managing cases and helping people through their journey.
- Qualifications: Previous experience in call handling or customer service is preferred.
- Other info: Join a dynamic team and enjoy a rewarding career with growth opportunities.
The predicted salary is between 20500 - 22000 £ per year.
We have a lovely opportunity for case worker roles in Windsor. The position is a one stage interview with a start date of 9th October. Salary is £20,500-£22,000 depending on experience. The office is based in central Windsor with a fabulous selection of eateries, shops, and amenities right on the doorstep. There are also full facilities for staff if you prefer to bring your own lunch in.
You will be assigned personal injury cases which you will be handling from start to finish. Full training will be given, and you will be working with a large supportive and friendly team. Ideally you will have previous experience in call handling or case handling or have at least 6 months experience in a customer service role.
Duties include:
- Corresponding with claimants, solicitors and medical experts via email and letters
- Making outgoing calls and taking incoming calls
- Diary work and data entry
- Asking Doctors to produce independent medical reports
- Arranging medical tests and investigations as required
- General admin duties
Attention to detail and accuracy are imperative to this role, you also need good communication skills, being polite, friendly and professional as you will be liaising with professionals and claimants. Discretion is an absolute must as you will be dealing with sensitive and personal data. This is a genuinely interesting and rewarding position as you will see each case through from start to finish. Do get in touch today if this role piques your interest.
Case Handler employer: CPI Selection
Contact Detail:
CPI Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Handler
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the organisation and its values. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in call handling or customer service.
✨Tip Number 3
Dress to impress! Even if the office vibe is casual, it's always better to be slightly overdressed than underdressed. A smart appearance shows professionalism and respect for the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Case Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Case Handler role. Highlight any relevant experience in call handling or customer service, and don’t forget to mention your attention to detail and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in this position and how your previous experiences make you a great fit for our supportive team in Windsor.
Showcase Your Skills: In your application, be sure to showcase your skills that align with the job description. Mention your ability to handle sensitive data discreetly and your knack for managing diary work and data entry efficiently.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you one step closer to joining our fabulous team!
How to prepare for a job interview at CPI Selection
✨Know Your Stuff
Before the interview, make sure you understand the role of a Case Handler inside out. Familiarise yourself with personal injury cases and the processes involved. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since you'll be liaising with claimants and professionals, practice articulating your thoughts clearly and politely. Consider doing mock interviews with a friend or family member to refine your communication style and ensure you come across as friendly and professional.
✨Attention to Detail is Key
Highlight your attention to detail during the interview. You might want to prepare examples from your previous roles where accuracy was crucial. This could be anything from data entry to handling sensitive information—show them you can be trusted with important tasks!
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. You could ask about the training process or how the team supports each other in handling cases.
