PART TIME CUSTOMER SERVICE OPERATIVE

Customer Service Administrator Location: High Wycombe My client is a global leader in the distribution of electronic components, committed to delivering exceptional service and fostering a dynamic work environment where every team member is valued and supported. Role Overview: They are seeking a dedicated Customer Service Administrator (CSA) to manage order entries for their strategic accounts. The CSA will collaborate closely with the local Strategic Customer Service Representative assigned to these accounts. Order and Quote Entry: Accurately process customer orders and quotes, ensuring all data is entered correctly into the system. Customer Correspondence: Communicate with customers via email to address discrepancies and resolve order entry holds promptly. Process Management: Manage order processes for each strategic customer to ensure compliance and efficiency. Data Handling: Work with spreadsheets and other data management tools to maintain accurate records. Issue Resolution: Identify and address any discrepancies or issues in order processing, ensuring customer satisfaction. Candidates from retail backgrounds looking to transition into office roles would be ideal Attention to Detail: High level of accuracy and focus, especially when performing repetitive tasks and working with data. Technical Proficiency: Familiarity with spreadsheet software and data entry processes. no telephone communication is required. Candidates with initial work experience in customer service or administrative roles are preferred. If you are a detail-oriented individual with a passion for customer service and are looking to advance your career within a global organisation get in touch today.