At a Glance
- Tasks: Ensure the safety and security of guests and staff while monitoring hotel premises.
- Company: Join the dynamic team at Holiday Inn Express and Crowne Plaza Terminal 4.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and discounts at Arora Hotels.
- Other info: Work in a vibrant environment with a focus on teamwork and professionalism.
- Why this job: Be part of a growing team with exciting career progression opportunities.
- Qualifications: SIA Licence required; experience in a similar role is a plus.
The predicted salary is between 27560 - 27560 € per year.
Salary – £27,560
Holiday – 28 days holiday, enhanced after 5 years of service.
Free meals on duty. Uniform offered and dry cleaned. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
About us...
Holiday Inn Express and Crowne Plaza Terminal 4 is a dual brand hotel connected to terminal 4 via a covered walkway. It is directly connected to the underground, mainline and Elizabeth line. One side is the Holiday Inn London Heathrow Express featuring 457 bedrooms, an express bar and café, offering all-day dining with simple, honest food, and a lively bar. The other side is the upscale Crowne Plaza London-Heathrow Hotel with 304 elegant bedrooms, 13 suites and 4 high-tech meeting rooms. The hotel boasts a variety of exciting food and beverage outlets, including a Club Lounge and offers a 24-hour fitness studio. It has ample parking for both guests and employees.
A bit about what you will do...
- Perform hotel security duties and follow procedures to ensure the safety and security of guests, employees and the property.
- Assist the Security Manager in implementing security measures for the visits of guests and VIPs to the hotel and surrounding area.
- Monitor surveillance cameras and assist with investigations when necessary.
- Conduct security patrols ensuring no unauthorised access and addressing matters involving security, fire and health & safety.
- Conduct random checks of key registers and locker checks to ensure the hotel’s policies are adhered to and report on discrepancies.
- Ensure no undesirables loiter in or around the hotel premises.
- Be alert for any unusual packages, guests or vehicles and inform the security manager accordingly.
More about you...
- Confidence & professionalism when interacting with high profile guests.
- Excellent communication skills.
- Remain calm whilst under pressure.
- Ability to be correct, secure and courteous in handling any disciplinary or criminal cases.
- You value being part of a team and supporting your colleagues.
- A smart and professional appearance.
- Approachable, positive, and proactive manner.
- Experience in a similar role within a 5-star hotel is a significant advantage.
- SIA Licence a must.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Security Supervisor in London employer: CPHIEX
At Arora Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and professionalism. Our Security Supervisor role at the Holiday Inn Express and Crowne Plaza Terminal 4 not only provides competitive benefits such as enhanced holiday entitlement, free meals on duty, and employee discounts, but also presents ample opportunities for career growth within our expanding group. Join us in a dynamic environment where your contributions are recognised and rewarded, making every day at work meaningful and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Security Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the hotel. You never know who might give you a heads-up about an opening or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the hotel and its values. Show us that you understand what makes Holiday Inn Express and Crowne Plaza special, and how you can contribute to that environment.
✨Tip Number 3
Practice your communication skills! As a Security Supervisor, you'll need to interact with guests and staff confidently. Role-play common scenarios with a friend to get comfortable with your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're genuinely interested in being part of our team at Arora Hotels.
We think you need these skills to ace Security Supervisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Supervisor role. Highlight your relevant experience, especially in hotel security or similar environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for our team. Don't forget to mention your SIA Licence and any specific experiences that relate to the job.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and professional, but also let your approachable side come through. We love a positive attitude!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at CPHIEX
✨Know Your Security Basics
Make sure you brush up on your security protocols and procedures. Familiarise yourself with common hotel security measures, as well as any specific policies the hotel might have. This will show that you're serious about the role and understand the importance of safety.
✨Showcase Your Communication Skills
As a Security Supervisor, you'll need to interact with guests and staff regularly. Practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you successfully handled difficult situations or communicated effectively under pressure.
✨Dress to Impress
First impressions matter! Make sure you arrive in smart, professional attire that reflects the hotel's standards. A polished appearance not only boosts your confidence but also shows that you take the interview seriously.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to security incidents. Prepare by thinking through how you would handle various scenarios, such as dealing with an unruly guest or responding to a fire alarm. This will demonstrate your problem-solving skills and ability to remain calm under pressure.
