Matchday Steward / Matchday SIA Steward

Matchday Steward / Matchday SIA Steward

Full-Time 13.15 - 13.15 £ / hour (est.) No working from home possible
Cpfc Limited

At a Glance

  • Tasks: Ensure safety and enjoyment for fans at Selhurst Park during matchdays.
  • Company: Join the passionate team at Crystal Palace FC, a club full of energy and pride.
  • Benefits: Earn £13.15 per hour with flexible casual hours on exciting matchdays.
  • Other info: Embrace diversity and inclusion in a supportive work environment.
  • Why this job: Be part of unforgettable matchday experiences and represent a beloved football club.
  • Qualifications: Must be over 18; friendly attitude and good communication skills are essential.

The predicted salary is between 13.15 - 13.15 £ per hour.

Job Location: Selhurst Park Stadium, SE25 6PU

Contract Type: 0-hour, Casual Contract

Salary: £13.15 per hour

About this role

Crystal Palace FC is looking for passionate, well‑presented, and engaging individuals to join our Security matchday team. You’ll play a key role in ensuring the safety, safeguarding, and enjoyment of all our guests at Selhurst Park. Representing Crystal Palace FC on the front line, you’ll deliver outstanding service with a smile, support fans, and help create an unforgettable matchday experience.

Responsibilities

  • Commit to and attend all Premier League fixtures as well as FA Cup games as required.
  • Be responsible for the safe access and comfort of spectators visiting the stadium.
  • Identify and report any incident, occurrence or hazard among spectators and report to a supervisor.
  • Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment.
  • Maintain an immaculate personal presentation with a polished professional appearance.
  • Other duties and responsibilities as required by line manager.
  • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies.

Experience, Skills and Qualifications

  • You must be over 18 (Essential).
  • NVQ Level 2 in Spectator Safety (desirable).
  • Friendly and happy to help all clients with patience and good manners.
  • Be mature and able to handle situations calmly.
  • Possess excellent interpersonal skills and be polite and courteous.
  • A strong focus on accuracy and diligence in every aspect.
  • Good communication skills.
  • An understanding of body search regulations and processes.
  • Experience working at a football stadium and/or similar spectator events (Desirable).

Our commitment to Equality

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. We are committed to attracting, recruiting, and retaining the most talented candidates and ensuring that everyone who wishes to engage with the club has a real and equal opportunity to do so.

Reasonable Adjustment

We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

Safeguarding

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. The post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS).

Cpfc Limited

Contact Details:

Cpfc Limited Recruitment Team

We think you need these skills to ace Matchday Steward / Matchday SIA Steward

Interpersonal Skills
Communication Skills
Attention to Detail
Customer Service
Calmness Under Pressure
Professional Presentation
Knowledge of Health and Safety Regulations