At a Glance
- Tasks: Support retail operations, deliver top-notch customer service, and manage stock efficiently.
- Company: Join Crystal Palace Football Club, a historic Premier League team with a vibrant culture.
- Benefits: Earn £13.15 per hour with flexible hours and a fun work environment.
- Other info: We celebrate diversity and offer equal opportunities for all applicants.
- Why this job: Be part of an exciting matchday atmosphere while gaining valuable retail experience.
- Qualifications: Retail experience, strong communication skills, and a proactive attitude are essential.
The predicted salary is between 27300 - 27300 € per year.
Job Location: Selhurst Park Stadium, SE25 6PU
Contract Type: 0-hour, Fixed-Term Contract
Salary: £13.15
Who we are:
We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy – we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.
About this role:
This role involves supporting the day‑to‑day operations of the Club’s retail store, delivering excellent customer service, maintaining high standards of presentation, and ensuring efficient stock handling and sales processes.
Responsibilities:
- Providing a high level of customer service on the shop floor
- Operating the till accurately and efficiently
- Packing and processing customer purchases
- Replenishing and merchandising stock on shelves as required
- Pricing and labeling merchandise correctly
- Printing names and numbers on shirts to required specifications
- Organising and maintaining merchandise within store rooms
- Receiving, checking, and storing deliveries
- Other duties and responsibilities as required by line manager
- Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures
Experience, Skills and Qualifications:
- Previous experience working in a retail environment
- Excellent verbal and written communication skills
- Strong time management and organisational abilities
- Ability to work effectively under pressure and meet deadlines
- High attention to detail
- Enthusiastic, proactive, and positive approach to all tasks
Our Commitment to Equality:
At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club encourages good relations and practices towards different groups and is committed to promoting employment opportunities that celebrate diversity. We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes, or any other person engaged with the club’s activities, has a real and equal opportunity to do so.
Reasonable Adjustment:
We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability‑related adjustments during the recruitment process, let us know.
Safeguarding:
Cristal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
Matchday Retail Sales Assistant employer: Cpfc Limited
Crystal Palace Football Club is an exceptional employer, offering a vibrant work culture at the iconic Selhurst Park Stadium. With a commitment to equality, diversity, and inclusion, employees are valued and supported in their professional growth, while enjoying the thrill of being part of a Premier League team. The flexible 0-hour contract allows for a dynamic work-life balance, making it an ideal opportunity for those seeking meaningful employment in a passionate environment.
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Retail Sales Assistant
✨Tip Number 1
Get to know the club! Familiarise yourself with Crystal Palace's history, values, and recent performances. This will not only help you stand out in interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can go a long way, and who knows, they might even put in a good word for you!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail and customer service. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Crystal Palace family. Don’t miss out!
We think you need these skills to ace Matchday Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let us know why you love working in retail! Share any experiences that highlight your enthusiasm for customer service and how you enjoy creating a great shopping experience.
Tailor Your CV to the Role:Make sure your CV reflects the skills and experiences that match the job description. Highlight your previous retail experience and any specific achievements that demonstrate your ability to meet the high standards we expect at Crystal Palace Football Club.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let your unique voice come across!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at Selhurst Park Stadium!
How to prepare for a job interview at Cpfc Limited
✨Know Your Stuff
Before the interview, make sure you know all about Crystal Palace Football Club. Familiarise yourself with their history, values, and recent achievements. This shows your genuine interest in the club and helps you connect better during the conversation.
✨Customer Service is Key
Since this role revolves around providing excellent customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think of specific situations that highlight your communication skills and ability to handle pressure.
✨Dress the Part
Even though it’s a retail position, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the opportunity at the club.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and serious about wanting to be part of the club.
