At a Glance
- Tasks: Support retail operations, deliver top-notch customer service, and manage stock efficiently.
- Company: Join the iconic Crystal Palace Football Club with a rich history and vibrant culture.
- Benefits: Earn £13.15 per hour with flexible hours and a fun work environment.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Be part of matchday excitement and connect with passionate fans at Selhurst Park.
- Qualifications: Retail experience and strong communication skills are a must.
The predicted salary is between 13 - 13 £ per hour.
Job Location: Selhurst Park Stadium, SE25 6PU
Contract Type: 0-hour, Fixed-Term Contract
Salary/ROP: £13.15
Who we are: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.
About this role: This role involves supporting the day-to-day operations of the Club’s retail store, delivering excellent customer service, maintaining high standards of presentation, and ensuring efficient stock handling and sales processes.
Responsibilities:
- Providing a high level of customer service on the shop floor
- Operating the till accurately and efficiently
- Packing and processing customer purchases
- Replenishing and merchandising stock on shelves as required
- Pricing and labeling merchandise correctly
- Printing names and numbers on shirts to required specifications
- Organising and maintaining merchandise within store rooms
- Receiving, checking, and storing deliveries
- Other duties and responsibilities as required by line manager
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.
Experience, Skills and Qualifications:
- Previous experience working in a retail environment
- Excellent verbal and written communication skills
- Strong time management and organisational abilities
- Ability to work effectively under pressure and meet deadlines
- High attention to detail
- Enthusiastic, proactive, and positive approach to all tasks
Our commitment to Equality: At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity. We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.
Reasonable Adjustment: We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability-related adjustments during the recruitment process, please contact.
Safeguarding: Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Retail Sales Assistant Selhurst Park Stadium in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Cpfc Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Matchday Retail Sales Assistant Selhurst Park Stadium in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Cpfc Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Cpfc Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Cpfc Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Cpfc Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Cpfc Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Cpfc Limited!
