At a Glance
- Tasks: Prepare and cook delicious matchday food while engaging with fans.
- Company: Join the historic Crystal Palace Football Club, a Premier League team.
- Benefits: Flexible hours, vibrant atmosphere, and a chance to be part of matchday excitement.
- Other info: Embrace a diverse and inclusive workplace with growth opportunities.
- Why this job: Be the face of the club on matchdays and serve high-quality food.
- Qualifications: Experience in cooking and a passion for customer service required.
The predicted salary is between 12 - 15 £ per hour.
Job Location: Selhurst Park Stadium, SE25 6PU
Contract Type: 0-hour, Fixed-Term Contract
Who we are: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.
About this role: If you have experience in preparing and cooking hot food or as a grill chef with a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of Crystal Palace Football Club and serving high quality products throughout the match. Our match days are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 8 hours depending on the game.
Responsibilities:
- Understanding all menus, product offerings, packaging and pricing
- Responsible for preparing and cooking all the hot food such as burgers, pies, hot dogs, nachos and specialty items for a unit on match day and meeting peak periods with appropriate food levels
- Maintain high standards of food presentation and quality with regular controls
- Ensure all products are accounted for, prepared and distributed according to cook-off numbers and instructions from your manager
- Restock and ensure the food prep area is clean at the end of your shift
- Ensure all kitchen unit equipment (electrical or otherwise) is cleaned down and properly maintained at the end of every shift
- Adhere and keep up to date records for food and health and safety standards such as food temperature control levels and following the club’s Food Safety Management System
- Adhering to all Health & Safety policies and Security policies
- Carrying out any other reasonable duties asked of you from within your team and management including being flexible in covering tasks outside of your role-specific duties
- Other duties and responsibilities as required by line manager
- Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures
Experience, Skills and Qualifications:
- Food Safety Level 2 certificate and strong knowledge of proper food handling procedures
- Experience grilling or cooking food in mass quantities, particularly in a busy or similar environment
- A can-do attitude and be prepared to help the rest of the team out with a positive attitude
- Immaculate grooming standards and overall appearance
- Always look for ways to improve
- Can work in high pressure situations
Our commitment to Equality: At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity. We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.
Reasonable Adjustment: We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability-related adjustments during the recruitment process, please contact us.
Safeguarding: Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
Matchday Public Catering Chef in London employer: Cpfc Limited
Crystal Palace Football Club is an exceptional employer, offering a vibrant work culture at the iconic Selhurst Park Stadium. With a commitment to excellence and a strong focus on employee growth, we provide opportunities for our staff to thrive in a dynamic environment, especially during the excitement of match days. Our dedication to equality, diversity, and inclusion ensures that every team member feels valued and supported, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Public Catering Chef in London
✨Tip Number 1
Get to know the club! Research Crystal Palace Football Club, its history, and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your cooking skills! Since this role is all about preparing hot food on match days, make sure you can whip up those burgers and pies under pressure. Maybe even try cooking for friends to simulate a busy environment.
✨Tip Number 3
Show off your customer service skills! Being the face of the club means engaging with fans. Think of ways to create a positive experience for them, and be ready to share examples during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Crystal Palace family right from the start.
We think you need these skills to ace Matchday Public Catering Chef in London
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know about your love for cooking and customer service. Share any experiences that highlight your enthusiasm for food and how you thrive in a busy environment.
Highlight Relevant Experience:Make sure to mention any previous roles where you've cooked or prepared food, especially in high-pressure situations. We want to see how your skills align with what we need on match days!
Be Yourself:Don’t be afraid to show your personality in your application. We’re looking for engaging and enthusiastic individuals who can bring a positive vibe to our team at Crystal Palace Football Club.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Cpfc Limited
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the types of food you’ll be preparing and serving on match days. Research Crystal Palace Football Club’s offerings and think about how you can contribute to their high standards of food presentation and quality.
✨Show Off Your Passion for Customer Service
During the interview, highlight your enthusiasm for customer service. Share examples of how you've engaged with customers in the past, especially in a busy environment. This role is all about being the face of the club, so let your personality shine!
✨Demonstrate Your Ability to Work Under Pressure
Match days can get hectic, so be prepared to discuss how you handle high-pressure situations. Think of specific instances where you’ve successfully managed stress while maintaining quality and efficiency in your work.
✨Emphasise Your Team Spirit
Crystal Palace values teamwork, so be ready to talk about how you collaborate with others. Share stories that showcase your positive attitude and willingness to help out your teammates, even if it means stepping outside your usual duties.