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- Tasks: Coordinate top-notch facilities services and ensure a smooth workplace experience for everyone.
- Company: Join a dynamic team focused on creating safe and efficient work environments.
- Benefits: Enjoy a permanent role with competitive pay, health benefits, and opportunities for growth.
- Other info: Be part of a collaborative culture that values innovation and teamwork.
- Why this job: Make a real difference in workplace operations while developing your skills in facilities management.
- Qualifications: Experience in customer service and a knack for managing contractors is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to: Regional Senior Facilities Co-Ordinator
Contract Type: Permanent
Overall Purpose of the Role
To deliver high-quality facilities management (FM) services across the business, supporting staff, visitors, and stakeholders. The Facilities Co-Ordinator ensures the smooth operation of workplace services, maintains compliance, and fosters a safe, clean, and well-equipped environment.
Act as a key liaison between the business and FM service providers, ensuring effective communication and service delivery.
Support the Regional Senior Facilities Co-Ordinator in managing stakeholder relationships and facilitating service improvements.
Implement changes to contracted services to enhance quality and align with FM best practices.
Promote a collaborative and transparent partnership with service providers, encouraging innovation and mutual benefit.
Facilities Service Lines
- Responsible for overseeing and coordinating the following services:
- Reception & Meeting Room Management
- Cleaning & Hygiene
- Washroom Facilities
- Teapoints & Vending Machines
- Storage Management
- Waste & Recycling
- General Facilities Oversight
- Helpdesk & Request Management
Budget Management
Assist in monitoring and controlling FM budgets in collaboration with the Regional Senior Facilities Co-Ordinator. Communicate any out-of-budget activities to the Facilities Manager with appropriate documentation.
Service Delivery
Ensure all FM services are delivered in line with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Maintain high standards of service delivery, compliance, and cost-efficiency.
Act as a trained First Aider, providing support to staff, clients, and visitors on-site.
Ensure formal contractual communications are approved by the Head of Facilities Management.
Coordinate external communications with relevant authorities and stakeholders (e.g. suppliers, contractors, landlords, insurers, HSE, Fire Authority).
Support compliance with health and safety legislation and company policy. Review contractor risk assessments and method statements.
Administer procurement activities under guidance from the Soft Services Manager. Support negotiation and purchasing of FM services and supplies.
Maintain records of warranties, guarantees, and service agreements. Supplier/sub-contractor management with performance monitoring.
Corporate customer service experience. Broad understanding of soft services (mailroom, archiving, pest control, vending). Able to manage contractors and suppliers effectively.
Facilities Management Works Co-ordinator in Newtownabbey employer: CPC Consulting
Contact Detail:
CPC Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Management Works Co-ordinator in Newtownabbey
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management field. Attend industry events, join relevant online groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing contractors and ensuring service delivery. Use specific examples to demonstrate how you've improved processes or resolved issues in previous roles.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, apply through our website. Don’t wait for the perfect moment; take the initiative to express your interest and showcase how you can contribute to their team.
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of FM best practices and compliance standards. Be ready to discuss how you can foster a collaborative environment with service providers and improve service quality. Confidence is key!
We think you need these skills to ace Facilities Management Works Co-ordinator in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Management role. Highlight relevant experience and skills that match the job description, like your ability to manage contractors and ensure compliance with health and safety legislation.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've delivered high-quality FM services in the past and how you can contribute to our team.
Showcase Your Communication Skills: As a Facilities Co-Ordinator, effective communication is key. Use your application to demonstrate your ability to liaise with various stakeholders and service providers, ensuring smooth operations and service delivery.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at CPC Consulting
✨Know Your FM Services
Make sure you brush up on your knowledge of facilities management services. Understand the key areas mentioned in the job description, like cleaning, waste management, and compliance. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Communication Skills
As a Facilities Management Works Co-ordinator, you'll be liaising with various stakeholders. Prepare examples of how you've effectively communicated with service providers or managed relationships in the past. This will demonstrate your ability to foster collaboration and transparency.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing contractor performance or resolving service issues. Think of real-life examples where you've successfully navigated similar challenges, as this will highlight your problem-solving skills.
✨Understand Budget Management
Since budget management is part of the role, be ready to discuss your experience with monitoring and controlling budgets. Bring examples of how you've managed costs in previous roles, and be prepared to talk about any tools or methods you used to keep everything on track.