Procurement Specialist - Operations (US/Europe, Remote) in London

WebPros is committed to empowering businesses worldwide through cutting-edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we have rapidly grown into a global leader, expanding our robust portfolio to include industry-defining brands such as cPanel & WHM, Plesk, WHMCS, SolusVM, NIXStats, XOVI, SocialBee, Sitejet, and Comet Backup. Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At WebPros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and work-life balance.

Your Role: The Operations team supports internal processes across the company, and we are looking for a detail-oriented, organized, and resourceful Procurement Specialist to support procurement. This role ensures that purchasing workflows run smoothly from request to approval, and stakeholders across the organization get the tools and services they need with full compliance and accountability.

Your Impact in the First 180 Days:

• 30 Days: Get fully onboarded with our internal tools (e.g. Confluence, Jira, Slack, shared folders). Familiarize yourself with current procurement and vendor coordination processes. Meet key cross-functional stakeholders involved in procurement (Finance, Accounting, Legal, Engineering, etc.). Shadow live procurement cases and observe internal review and approval steps.
• 60 Days: Begin managing smaller procurement requests independently with little oversight. Establish working rhythms with Accounting, Legal, and stakeholders. Identify opportunities to improve the flow of communication and clarity in handoffs.
• 120 Days: Confidently support complex procurement requests by coordinating between teams, and tracking progress in Jira. Provide feedback on internal workflows based on real cases, especially where gaps or ambiguities affect turnaround. Assist with maintaining procurement documentation and updating stakeholders on evolving best practices.
• 180 Days: Act as a reliable coordination partner for procurement workflows, ensuring vendors are supported and internal processes are followed. Champion consistent usage of internal tools and guidance, helping stakeholders engage the system effectively. Collaborate with the Operations team to support future improvements or scale processes as needed.

You will play a key role in sustaining and evolving our procurement workflows. You will consistently collaborate across departments to ensure requests move smoothly from intake to execution, while identifying areas where tooling, documentation, and processes can be refined. By 180 days, I expect the individual in this role to be known as the primary procurement resource for US agreements.

You’ll thrive here if you:

• Are highly organized, resourceful, and thrive in a fast-paced environment.
• Are passionate about process improvement.
• Can comfortably engage with vendors and high-level stakeholders.
• Have experience working with global time zones and with cross-functional teams.
• Have proven experience in procurement/vendor management, and understand the basics of contract review.

You might struggle here if you:

• Prefer working with a perfectly defined process or rigid hierarchy.
• Find task management or documentation tedious.
• Are uncomfortable juggling multiple stakeholders and shifting priorities.
• Require frequent, detailed instructions before you can get started.

How We Work: We are a distributed, international team working across the US and Europe. Our current team consists of: VP of Operations (UK), Operations Manager (USA), 2x Operations Project Managers (Bulgaria), Developer Relations Manager (Bulgaria). We believe diverse backgrounds make stronger operations.

Our Culture: WebPros is built on diversity, not just in principle but by design. We’ve grown through acquiring industry-leading brands, bringing together teams from 42+ nationalities, 20+ countries, and 10+ brands. Instead of enforcing a one-size-fits-all culture, we embrace unique perspectives, different working styles, and localized expertise to drive global innovation. We are committed to fostering an inclusive, equitable workplace where every team member feels valued, heard, and supported because our diversity is our strength.

We believe benefits go beyond just perks. At WebPros, we invest in your growth, flexibility, and well-being, so you can do your best work and build a meaningful career. While we strive to provide equal global benefits for all team members, some may vary by location, and we’ll clarify the details with you during the interview process.

Remote-first flexibility: Work from anywhere in US/Europe (or hybrid in available offices). Health Insurance: public or private coverage, depending on your location. Learning Support: Udemy subscription & peer learning. Team Culture: Regular team and on-site company events.

Our Commitment to a Diverse & Inclusive Culture: At WebPros, we want every team member to feel excited to bring their full, authentic self to work. Our strength lies in the diversity of our people, with different backgrounds, perspectives, and experiences driving innovation and making us stronger together. We are committed to ensuring equitable opportunities, pay, and support for all employees, regardless of identity, background, or circumstances.