At a Glance
- Tasks: Install fibre connections and bring high-speed broadband to rural communities.
- Company: Growing broadband provider focused on expanding installation teams.
- Benefits: Quarterly bonuses, gym membership, 32 days holiday, and enhanced pension contributions.
- Other info: Great opportunity for career growth in a supportive team environment.
- Why this job: Join a hands-on role with full training and make a real difference in people's lives.
- Qualifications: Good communication skills, manual work comfort, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
We are currently working with a growing broadband provider who are expanding their installation teams across various locations in the Highlands as they continue to roll out fibre to rural communities. This is a great opportunity for someone hands-on, customer-focused, and looking to build a career in fibre - full training can be provided.
The Role: You’ll be working on the front line, installing fibre connections directly into customers’ homes and helping bring high-speed broadband to rural areas. Working to a scheduled diary, you’ll play a key role in delivering a positive customer experience.
Key Responsibilities:
- Installing Fibre to the Premises (FTTP) connections
- Pulling/blowing fibre cables from cabinets or chambers to properties
- Carrying out light excavation works in customer gardens
- Clearing blockages through soft dig methods
- Working on overhead networks where required
- Completing internal installations and setting up equipment (CPE)
- Testing connections and ensuring everything is fully operational
- Talking customers through the service and answering any questions
- Maintaining a high standard of customer service on every job
What we’re looking for:
- Good communication and customer service skills
- Comfortable with manual work and working outdoors
- Willingness to work at height when required
- Full UK driving licence (essential)
- Positive attitude and willingness to learn (training provided)
Benefits:
- Discretionary quarterly bonus
- Subsidised gym membership
- 32 days holiday
- 5% enhanced employer pension contribution
Evening and occasional weekend work may be required, and a disclosure check will be carried out due to the nature of the role. This is a great chance to join a growing team, learn.
Fibre Engineer employer: C&P Recruitment
Contact Detail:
C&P Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Engineer
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about installing fibre connections, try to get some experience with similar tasks. Even if it's just DIY at home, it’ll give you confidence and something to talk about during your interview.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for a customer. This role is all about delivering a positive experience, so make sure you highlight your ability to connect with people.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Fibre Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Fibre Engineer role. We want to see how your background aligns with installing fibre connections and providing top-notch customer service.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit. Don’t forget to mention your willingness to learn and any hands-on experience you have.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure to showcase your communication skills in your application. We love candidates who can clearly convey information and create a positive experience for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at C&P Recruitment
✨Know Your Fibre Basics
Before the interview, brush up on your knowledge of fibre optics and FTTP installations. Understanding the basics will not only help you answer technical questions but also show your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, prepare examples from your past experiences where you provided excellent service. Think about how you handled difficult situations or went the extra mile for a customer.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to work outdoors. You might be asked how you would handle specific installation challenges, so think through scenarios in advance.
✨Demonstrate Your Willingness to Learn
The company offers full training, so highlight your eagerness to learn new skills. Share instances where you quickly adapted to new tasks or technologies, showing that you're ready to grow in this role.