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For Companies At a Glance
- Tasks: Manage tenancies, assess risks, and support tenants to ensure secure homes.
- Company: Join a local government team dedicated to positive tenancy outcomes.
- Benefits: Enjoy hybrid working with flexible hours and potential contract extension.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Experience in tenancy management or related fields is preferred.
- Other info: Work Monday to Friday, 9:00am to 5:00pm, with office attendance 2-3 times a week.
One of my local government clients are currently recruiting an experienced Tenancy Management Officer on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm.
Hybrid working role where, however, you will be required to attend the office 2/3 times a week.
Overview:
The Tenancy Management Team provides the 'end to end' tenancy management service from the point of a prospective tenant viewing a property and entering into a tenancy and encompasses all key tenancy events and the exercise of statutory rights during the lifetime of the tenancy. Tenancy management delivers its core tenancy management functions via a collaborative network of multi-agency partnerships working to achieve positive outcomes and successful tenancies.
Key Duties:
- Delivery of a risk-based approach to the management of tenancies which involves the initial and ongoing assessment of risk, a more tailored person-centred approach and the engagement of more specialist support providers where required.
- Delivering approaches to tenancy management which ensures interventions take place at an early stage to help at-risk tenants retain a secure home while meeting the responsibilities of their tenancy agreement.
- Add value at all stages in the delivery of core tenancy management processes and during the lifetime of the tenancy by maximising the value from engaging with the tenant during the very early stages of the tenancy and during all opportunities to engage with the tenant in their own home.
- Undertake risk assessments and identifying a range of suitable and effective control measures to manage 'low' and 'medium' level risks of tenancy failure.
- Make an effective contribution to the fire safety management strategy in relation to the managed stock by ensuring that tenants, leaseholders and staff are 'fire aware' and 'fire safe'.
- Inform tenants and leaseholders of the full range of involvement and decision making opportunities available to them and encourage them to participate at a level and pace which maximises their contribution.
If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd.
Tenancy Management Officer employer: Coyles
Contact Detail:
Coyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Management Officer
✨Tip Number 1
Familiarise yourself with the key duties of a Tenancy Management Officer. Understanding the specifics of risk assessments and tenant engagement will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with professionals in the housing sector. Attend local events or join online forums where you can connect with current Tenancy Management Officers to gain insights and advice on best practices in tenancy management.
✨Tip Number 3
Research the local government’s policies and initiatives related to tenancy management. Being well-versed in their approach will show your commitment and readiness to contribute positively to their team.
✨Tip Number 4
Prepare for potential scenario-based questions that may arise during interviews. Think about how you would handle specific tenancy issues, as this will showcase your problem-solving skills and practical knowledge.
We think you need these skills to ace Tenancy Management Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key duties and responsibilities of a Tenancy Management Officer. Tailor your application to highlight relevant experience and skills that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in tenancy management or related fields. Use specific examples to demonstrate your ability to manage tenancies effectively and engage with tenants.
Showcase Your Skills: Focus on skills that are crucial for this role, such as risk assessment, communication, and collaboration. Provide concrete examples of how you have successfully applied these skills in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role. Mention your understanding of the importance of early interventions in tenancy management and how you can contribute positively to the team.
How to prepare for a job interview at Coyles
✨Understand the Role
Make sure you thoroughly read the job description and understand the key duties of a Tenancy Management Officer. Be prepared to discuss how your previous experience aligns with their requirements, especially in risk assessment and tenant engagement.
✨Showcase Your Communication Skills
As this role involves working closely with tenants and multi-agency partnerships, demonstrate your strong communication skills. Prepare examples of how you've effectively communicated with diverse groups or resolved conflicts in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about situations where you've had to manage risks or support at-risk individuals, and be ready to explain your thought process and actions.
✨Highlight Your Teamwork Experience
Since the role requires collaboration with various agencies, share examples of successful teamwork from your past roles. Emphasise your ability to work well with others to achieve positive outcomes for tenants.
