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- Tasks: Manage temporary accommodation and support homeless households with tenancy services.
- Company: Join a local government team dedicated to helping the community.
- Benefits: Enjoy hybrid working with flexible hours and potential contract extension.
- Why this job: Make a real impact by supporting vulnerable individuals and improving housing standards.
- Qualifications: Experience in housing or support services is preferred but not essential.
- Other info: Work Monday to Friday, 9:00am to 5:00pm, with office visits 2-3 times a week.
One of my local government clients are currently recruiting an experienced Temporary Accommodation Officer on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working role where, however, you will be required to attend the office 2/3 times a week.
Overview:
- To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation.
- For the provision of a tenancy and support service to homeless households.
- To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise.
Responsibilities:
- To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard.
- To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings.
- To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required.
- To identify service users with support needs and refer them to appropriate support or resettlement services.
- To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed.
Temporary Accommodation Officer employer: Coyles
Contact Detail:
Coyles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Officer
✨Tip Number 1
Familiarise yourself with local housing policies and regulations. Understanding the legal framework surrounding temporary accommodation will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector. Attend local government meetings or community events where you can meet people already working in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for scenario-based questions during the interview. Think about how you would handle specific situations related to managing temporary accommodation, such as dealing with repairs or supporting vulnerable households.
✨Tip Number 4
Showcase your communication skills. As a Temporary Accommodation Officer, you'll need to liaise with various stakeholders. Be ready to discuss examples of how you've effectively communicated with clients and colleagues in past roles.
We think you need these skills to ace Temporary Accommodation Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Temporary Accommodation Officer. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or experiences that relate to managing temporary accommodation, working with vulnerable populations, or liaising with support services.
Showcase Your Skills: Make sure to include key skills such as communication, problem-solving, and organisational abilities in your application. These are crucial for the role and should be backed up with examples from your past work.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Coyles
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Temporary Accommodation Officer. Familiarise yourself with the key tasks such as managing temporary accommodation, supporting homeless households, and liaising with various agencies. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in housing or social services. Highlight specific examples where you've successfully managed accommodation or supported vulnerable individuals. This will show the interviewer that you have the relevant skills and knowledge needed for the position.
✨Demonstrate Problem-Solving Skills
Be ready to provide examples of how you've resolved issues in past roles. The job involves dealing with repairs, tenant concerns, and support needs, so showcasing your problem-solving abilities will be crucial. Think of scenarios where you effectively handled challenges and what the outcomes were.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the challenges faced by the department, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
